Syllabus

Master of Social Work

SSWO 565 Administration & Supervision (Spring A 2023)

Credits - 3

Description

This course explores the roles and functions of social workers in various administrative and supervisory capacities, and how the work of the human service program is done through the efforts of its staff. Students gain an understanding of the financial management process, human resource issues, board leadership development, and task group leadership.

WCHP Core Values: Collaboration, Leadership, Critical Thinking

Materials

Required:

  • Brown, B. (2018). Dare to lead: Brave work. Tough conversations. Whole hearts. Random House. 9780-399592522
  • Gray, I., & Howe, K. (2012). Effective supervision in social work. Learning Matters. 9781446266557 (students can access via the free e-book through UNE library)
  • Swanwick, T., & McKimm, J. (2017). ABC of clinical leadership. John Wiley & Sons, Incorporated. 9781119134312 (students can access via the free e-book through UNE library

Learning Objectives and Outcomes

School of Social Work Program Outcomes:

Graduates of the UNE SSWO will demonstrate knowledge, skills, and leadership in the following:

  1. Practice social inclusion to enable people, populations, and communities to fully participate in society, enhance human bonds in the context of cultural diversity and ensure improved quality of life and equitable resource distribution. EPAS Competencies 2 & 3
  2. Engage in culturally-informed relationship building, being respectful of the complexity and diversity of contexts and circumstances. EPAS Competencies 3 & 6
  3. Utilize theories of human behavior, social systems and social inclusion when offering interventions with people and their environments. EPAS Competency 8
  4. Promote ethical reflection, critical consciousness and shared decision-making based in social work values and with consideration of the broader contexts of the world in which we live. EPAS Competency 1
  5. Balance the roles of helpers, activists, and advocates through collaboration with communities to build healthy and sustainable resources. EPAS Competencies 2, 5, & 6
  6. Engage as critical consumers and producers of research as it relates to assessment, intervention and evaluation of clinical and community practices. EPAS Competencies 4, 7, 8 & 9
  7. Practice person-centered and collaborative community partnerships across diverse settings. EPAS Competency 6

Course Objectives

Upon successful completion of this course, students will:

  1. Understand and apply principles of social inclusion and other relevant professional standards in the leadership of sustainable, equitable and diverse human service organizations and other complex systems. Program Outcomes 1, 5
  2. Demonstrate an understanding of the significance of social work supervision in terms of history, working definition, purpose and its relevance to professional social work practice and apply appropriate theoretical supervision models in various social work practice settings. Program Outcome 3
  3. Demonstrate advanced knowledge to articulate the concept of transformative and other leadership styles in a multitude of non-profit settings. Program Outcome 7
  4. Analyze and evaluate the impact of policies and social contexts on the leadership and administration of human service organizations and other complex systems and the resulting impact on client populations. Program Outcome 6
  5. Possess an understanding of the basic functions of the management, leadership, supervisory and team roles in administrative practice, i.e., planning, monitoring, controlling and organizing, and utilize self-reflection to identify their social work identity. Program Outcome 4

Accreditation Standards Addressed: Council on Social Work Education Educational and Practice Standards (EPAS)

  • Demonstrate Ethical and Professional Behavior (EPAS 1)
  • Advance Human Rights and Social, and Environmental Justice (EPAS 3)
  • Engage in Practice-Informed Research and Research-Informed Practice (EPAS 4)
  • Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities (EPAS 9)

Assignments

Learning Activities

A variety of learning activities are designed to support the course objectives, facilitate different learning styles, and build a community of learners. Learning activities for each module include the following:

Whole-Class Discussions

Every week, students will be required to participate in one or more discussions for which instructions will be provided. Some of these discussions will be done in small groups as a way for students to work as a designated task team to develop advanced practice skills in coordination, collaboration, facilitation, presentation, and leadership. Online instructor feedback will be conducted throughout the term to assess the student’s engagement and contributions to the discussions.

Hiring Committee: Small-Group Work and Discussions

The focus of the work in this area is to collaborate in a small group and produce a number of assignments and discussions. Through these activities, you will practice your own leadership skills. The due dates for the initial posts vary from week to week; please check individual weeks for the exact timeline.

Week 1 Assignment

For this assignment, you will identify an organization that you have worked (or interned) at and if desired or appropriate, narrow it down to one specific program that is part of a larger organization. To be submitted by Tuesday of Week 1.

Week 4 Assignment: Leadership and Supervision Interview with a Social Worker

For this paper, you will need to interview a social worker who has been in the field for at least two years and ideally is someone who has provided supervision for either an intern or professional social workers. To be submitted by Tuesday of Week 4.

Week 7 Case Study Student Reflection Assignment

Throughout this course, we have been following the Jane Addams Children and Family Center case study. Referring to the case materials, online discussion, course readings, and class activities, provide a 5-7 page reflection.

You will submit a detailed outline of your paper in Week 5. The outline should include all of the headings you plan to use (some are required) and a description of the content (two to three sentences).

A draft of your paper should be submitted to the discussion forum in Week 6. Students should provide a response and feedback on at least one (1) peer’s paper by the end of Week 6.

After you received feedback, please consider making changes to the paper as necessary. The final, revised paper should be submitted for grading no later than Tuesday at 11:59 pm at the end of Week 7.

Due Dates: Due dates for all learning activities are provided in the Course Schedule section.

Grading Policy

The School of Social Work uses the following grading system for all courses with the exception of field education courses. Students are expected to maintain a “B” (3.0) average over the course of their study. Students with less than a GPA of 3.0 will be placed on academic probation. Students must have an overall GPA of 3.0 in order to receive their Master’s Degree.

Your grade in this course will be determined by the following criteria:

Grade Breakdown

AssignmentPoint ValuePercentage of total grade
Acknowledgement of Academic Engagement 11%
Discussions30 (5 pts each)30%
Hiring Committee (Groups)30 (5 pts each)30%
Week 1 Assignment55%
Week 4 Assignment (Interview)1010%
Week 5 Assignment (Case Study Reflection Outline)33%
Week 7 Interagency Meeting Exercise22%
Week 7 Assignment (Case Study Reflection)1919%
Total100 points100%

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Course weeks run from 12:00 AM ET on Wednesday through 11:59 PM ET on Tuesday, with the exception of Week 8, which ends on Sunday at 11:59 PM ET. Unless otherwise specified, all discussion comments and assignments are due on the last day of the week. Initial responses to discussion prompts are due by the end of Saturday unless otherwise noted.

ALL TIMES ARE IN THE EASTERN STANDARD TIME ZONE, NO EXCEPTIONS.

Course Weeks

Week 1: Jan 4 – Jan 10
Week 2: Jan 11 – Jan 17
Week 3: Jan 18 – Jan 24
Week 4: Jan 25 – Jan 31
Week 5: Feb 1 – Feb 7
Week 6: Feb 8 – Feb 14
Week 7: Feb 15 – Feb 21
Week 8: Feb 22 – Feb 26

Week 1
The Context of Human Services Organizations

  • Required Readings and Multimedia: as assigned
  • Discussions: Introductions (Due Friday)
  • Assignment Submission: Week 1 Assignment
  • Assignments Introduced: Leadership and Supervision Interview with Social Worker (due in Week 4), Final Assignment – Case Study Student Reflection (outline due in Week 5, paper due in Week 7)

Week 2
Leadership: Roles, Theories, and Styles

  • Required Readings and Multimedia: as assigned
  • Discussions: Whole Class Discussion (Initial post due by Saturday, responses due by Tuesday 11:59 PM ET); 
  • Hiring Committee Assignment
  • Assignments: Continue working on the Week 4 Assignment (Interview)

Week 3
Clinical Leadership: How to Lead in Clinical Settings

  • Required Readings and Multimedia: as assigned
  • Discussions: Whole Class Discussion (Initial post due by Saturday, responses due by Tuesday 11:59 PM ET)
  • Hiring Committee Assignment
  • Assignments: Continue working on the Week 4 Assignment (Interview)

Week 4
Social Work Supervision: What’s the difference?

  • Required Readings and Multimedia: as assigned
  • Hiring Committee Assignment
  • Assignment Submission: Leadership and Supervision Interview with a Social Worker

Week 5
Organizational Culture

  • Required Readings and Multimedia: as assigned
  • Discussions: Whole Class Discussion (Initial post due by Saturday, responses due by Tuesday 11:59 PM ET)
  • Hiring Committee Assignment
  • Assignment Submission: Case Study Student Reflection Outline
  • Assignment Reminder: Case Study Student Reflection (Due Week 7)

Week 6
Teamwork

  • Required Readings and Multimedia: as assigned
  • Discussion: Peer Paper Review (draft paper submission due by  Tuesday 11:59 PM ET)

Week 7
Interagency Collaboration

  • Required Readings and Multimedia: as assigned
  • Discussion: Peer Paper Review (feedback due by Friday)
  • Hiring Committee Assignment
  • Assignment Submission: Final Assignment – Case Study Student Reflection (Due Tuesday 11:59 PM ET)
  • Assignment Submission: Interagency Meeting Exercise (Due Tuesday 11:59 PM ET)

Week 8
Feedback

  • Required Readings and Multimedia: as assigned
  • Discussions: Final Reflection Discussion (Whole Class) (Initial post due by Friday, responses due by Sunday 11:59 PM ET, end of course)
  • Hiring Committee Assignment

Student Resources

Online Student Support

Your Student Support Specialist is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.

Questions? Visit the Student Support Social Work page

UNE Libraries:

Information Technology Services (ITS)

ITS Contact: Toll Free Help Desk 24 hours/7 days per week at 1-877-518-4673

Accommodations

Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.

Policies

Essential Academic and Technical Standards

Please review the essential academic and technical standards of the University of New England School Social Work (SSW): https://online.une.edu/social-work/academic-and-technical-standards-une-online-ssw/

Technology Requirements

Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements

Confidentiality Statement

Student and faculty participation in this course will be governed by standards in the NASW Code of Ethics relating to confidentiality in sharing information from their placement sites and practice experiences. Students should be aware that personal information they choose to share in class, class assignments or conversations with faculty does not have the status of privileged information.

Attendance Policy

Online students are required to submit a graded assignment/discussion prior to Sunday evening at 11:59 pm ET of the first week of the term. If a student does not submit a posting to the graded assignment/discussion prior to Sunday evening at 11:59 pm ET, the student will be automatically dropped from the course for non-participation. Review the full attendance policy.

Late Policy

Assignments: Late assignments will be accepted up to 3 days late; however, there is a 10% grade reduction (from the total points) for the late submission. After three days the assignment will not be accepted.

Discussion posts: If the initial post is submitted late, but still within the discussion board week, there will be a 10% grade reduction from the total discussion grade (e.g., a 3 point discussion will be reduced by 0.3 points). Any posts submitted after the end of the Discussion Board week will not be graded.

Please make every effort ahead of time to contact your instructor and your student support specialist if you are not able to meet an assignment deadline. Arrangements for extenuating circumstances may be considered by faculty.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Graduate and Professional Studies. It is each student's responsibility to know the contents of this handbook.

UNE Online Student Handbook

UNE Course Withdrawal

Please contact your student support specialist if you are considering dropping or withdrawing from a course. The last day to drop for 100% tuition refund is the 2nd day of the course. Financial Aid charges may still apply. Students using Financial Aid should contact the Financial Aid Office prior to withdrawing from a course.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations.  Appeal of a decision may be made to the Dean whose decision will be final.  Student appeals will take place through the grievance process outlined in the student handbook.