Syllabus

Master of Social Work

SSWO 565 Administration & Supervision (Fall B 2019)

Credits - 3

Description

Administration and Supervision (SSWO 565) will focus on nonprofit organizations and other systems to examine administrative roles within the context of competing organizational values. Various types of leadership will be explored and applied to practice at the organization and individual levels in order to support students’ development of administrative and supervisory skills that can be employed in professional social work practice. Students will be prepared to engage in social work practice as leaders of sustainable, equitable, and diverse programs, organizations, and systems that promote social inclusion and create change.

WCHP Core Values: Collaboration, Leadership, Critical Thinking

Materials

Required:

  • Kadushin, A. & Harkness, D. (2014). Supervision in social work. New York: Columbia University Press. ISBN: 978-0231151764
  • Cameron, K. (2014). Competing values leadership. Cheltenham, UK Northampton, MA: Edward Elgar. ISBN: 978-1783477104
  • Burghardt, S. & Tolliver, W. (2010). Stories of transformative leadership in the human services: why the glass is always full. Los Angeles: SAGE. ISBN: 978-1412970174

Recommended:

  • Shulman, L. (2010). Interactional supervision. Washington, DC: NASW Press. ISBN: 978-0871013941

Learning Objectives and Outcomes

School of Social Work Program Outcomes:

Graduates of the UNE SSWO will demonstrate knowledge, skills, and leadership in the following:

  1. Demonstrates ethical and professional behavior.
  2. Advance human rights and social, racial, economic, and environmental justice.
  3. Engage in anti-racism, diversity, equity, and inclusion (ADEI) in practice.
  4. Engage in practice-informed research and research-informed practice.
  5. Engage in policy practice.
  6. Engage with individuals, families, groups, organizations, and communities.
  7. Assess individuals, families, groups, organizations, and communities.
  8. Intervene with individuals, families, groups, organizations, and communities.
  9. Evaluate practice with individuals, families, groups, organizations, and communities.

Course Objectives

Upon successful completion of this course, students will:

  1. Understand and apply principles of social inclusion and other relevant professional standards in the leadership of sustainable, equitable and diverse human service organizations and other complex systems. Program Outcomes 1, 5
  2. Demonstrate an understanding of the significance of social work supervision in terms of history, working definition, purpose and its relevance to professional social work practice and apply appropriate theoretical supervision models in various social work practice settings. Program Outcome 3
  3. Demonstrate advanced knowledge to articulate the concept of transformative and other leadership styles in a multitude of non-profit settings. Program Outcome 7
  4. Analyze and evaluate the impact of policies and social contexts on the leadership and administration of human service organizations and other complex systems and the resulting impact on client populations. Program Outcome 6
  5. Possess an understanding of the basic functions of the management, leadership, supervisory and team roles in administrative practice, i.e., planning, monitoring, controlling and organizing, and utilize self-reflection to identify their social work identity. Program Outcome 4

Accreditation Standards Addressed: Council on Social Work Education Educational and Practice Standards (EPAS)

  • Demonstrate Ethical and Professional Behavior (EPAS 1)
  • Advance Human Rights and Social, and Environmental Justice (EPAS 3)
  • Engage in Practice-Informed Research and Research-Informed Practice (EPAS 4)
  • Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities (EPAS 9)

Assignments

Learning Activities

A variety of learning activities are designed to support the course objectives, facilitate different learning styles, and build a community of learners. Learning activities for each module include the following:

Discussions – 35 points each

Every week, students will be required to participate in one or more discussions for which instructions will be provided. Some of these discussions will be done in small groups as a way for students to work as a designated task team to develop advanced practice skills in coordination, collaboration, facilitation, presentation and leadership. Online instructor feedback will be conducted throughout the term to assess the student’s engagement in and contributions to the discussions.

Assignment One – 245 points: Identifying Your Leadership & Supervisory Style

Throughout this course, many of the leadership roles are examined, including those of supervisor, project or program manager, executive director, and many more. As advanced practice social workers many of you will be asked to take on any of these varying leadership roles during your professional career.

Drawing on outside sources, self-reflection, and an interview with a social work leader in the field, write a 5-page paper that identifies:

  • Who you interviewed for the assignment and why, i.e., your interest in the leadership or supervisory roles they have held or currently hold; what leadership qualities you observed in them prior to the assignment; and if your understanding of their role and qualities changed or stayed the same after the interview.
  • The interview questions with reference to the leadership literature and course readings.
  • The leadership and supervisory model(s) that you prefer.
  • How you anticipate you will apply this model(s) in your own social work practice in your role as supervisor, manager, and/or leader.
  • Self-reflection and assessment on why this model(s) suits you, including any past experiences you have had either in the role of supervisor, manager, or leader or as an employee or volunteer.
  • What you learned from the interview that you will or will not use in your own practice and/or is similar to your preferred supervisory and leadership style.

Final Assignment – 300 points: Case Study Student Reflection 

Throughout this course, we will be following the two stories shared in the text Stories of Transformative Leadership in the Human Services which challenges students to develop insight, strategies, and leadership skills to work in and across the different quadrants identified in the Competing Values Framework. Referring to these stories, online discussion, course readings, and class activities, provide a 5-page reflection, including your understanding of CVF and its relevance to social work practice. Additionally, assume you have taken a job at the organization highlighted in Part I of the text and have been asked by the board to provide some recommendations on how the organization should move forward. What are your recommendations? Finally, share your predictions for the program.

Due Dates: Due dates for all learning activities are provided in the Course Schedule section.

Grading Policy

The School of Social Work uses the following grading system for all courses with the exception of field education courses. Students are expected to maintain a “B” (3.0) average over the course of their study. Students with less than a GPA of 3.0 will be placed on academic probation. Students must have an overall GPA of 3.0 in order to receive their Master’s Degree.

Your grade in this course will be determined by the following criteria:

Grade Breakdown

AssignmentPoint ValuePercentage of total grade
Discussions455 points (35 points each discussion forum)45.5%
Assignment: Identifying your Leadership and Supervisory Style245 points24.5%
Final Paper: Case Study Student Reflection300 points30%
Total1,000 points100%

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Course Dates: Wednesday, October 23 – Sunday, December 15

All assignments are to be submitted by 11:59 pm ET on the dates listed below. Unless otherwise specified below, all module discussions and assignments are due the last day of the course week.

Student Resources Portal to be visited prior to starting Week 1.

Week 1
The Context of Human Services Organizations
Dates: Wednesday, October 23 – Tuesday, October 29

  • Required Readings: textbook chapters and articles as listed
  • Discussions: Introductions (Due Friday), CVF Whole Class Discussion (Initial post due by Sunday, responses due by Tuesday 11:59 PM ET)
  • Assignments Introduced: Identifying Your Leadership & Supervisory Style Assignment (due in Week 4), Final Assignment – Case Study Student Reflection (due in Week 7)

Week 2
Organizational Culture
Dates: Wednesday, October 30 – Tuesday, November 5

  • Required Readings: textbook chapters and articles
  • Discussions: Case Study – Organizational Culture Whole Class Discussion (Initial post due by Sunday, responses due by Tuesday 11:59 PM ET); Ethics and Leadership Small Group Discussion

Week 3
Leadership in Administrative Practice
Dates: Wednesday, November 6 – Tuesday, November 12

  • Required Readings: textbook chapters, websites and articles as assigned
  • Discussions: Types of Leadership and Leadership Styles (Whole Class) (Initial post due by Sunday, responses due by Tuesday 11:59 PM ET), Personal Reflection (Small Groups)

Week 4
Supervision, Consultation, Mentoring, and Facilitation
Dates: Wednesday, November 13 – Tuesday, November 19

  • Required Readings: textbook chapters, websites and articles as assigned
  • Recommended Readings
  • Discussions: Social Work Supervision in the Organizational Context (Whole Class) (Initial post due by Sunday, responses due by Tuesday 11:59 PM ET); Supervision Reflection (Small Groups)
  • Assignment Submission: Identifying Your Leadership & Supervisory Style Assignment

Week 5
Performance and Accountability
Dates: Wednesday, November 20 – Tuesday, November 26

  • Readings: the Community Tool Box chapters, websites and articles as assigned + recommended readings
  • Discussions: Retention and Supervision (Small Groups), Staffing and Supervision (Whole Class) (Initial post due by Sunday, responses due by Tuesday 11:59 PM ET)
  • Assignment Reminder: Case Study Student Reflection (Due Week 7)

Week 6
Boundary Spanning
Dates: Wednesday, November 27 – Tuesday, December 3

  • Readings: the Community Tool Box, textbook chapters, websites and articles as assigned
  • Discussions: Boundary Spanning (Whole Class) (Initial post due by Sunday, responses due by Tuesday 11:59 PM ET); Peer Feedback for Case Study Student Reflection Assignment (Small Groups)

Week 7
Teamwork
Dates: Wednesday, December 4 – Tuesday, December 10

  • Readings: the Community Tool Box; articles and websites as assigned, video as listed
  • Discussions: Teamwork
  • Assignment Submission: Final Assignment – Case Study Student Reflection (Due Tuesday 11:59 pm ET)

Week 8
Course Recap and Final Thoughts
Dates: Wednesday, December 11 – Sunday, December 15

  • Readings: Textbook chapter as listed
  • Discussions: Final Reflection Discussion (Whole Class) (Initial post due by Friday, responses due by Sunday 11:59 PM ET, end of course)

Student Resources

Online Student Support

Your Student Support Specialist is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.

Questions? Visit the Student Support Social Work page

UNE Libraries:

Information Technology Services (ITS)

ITS Contact: Toll Free Help Desk 24 hours/7 days per week at 1-877-518-4673

Accommodations

Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.

Online Peer Support

Togetherall is a 24/7 communication and emotional support platform monitored by trained clinicians. It’s a safe place online to get things off your chest, have conversations, express yourself creatively, and learn how to manage your mental health. If sharing isn’t your thing, Togetherall has other tools and courses to help you look after yourself with plenty of resources to explore. Whether you’re struggling to cope, feeling low, or just need a place to talk, Togetherall can help you explore your feelings in a safe supportive environment. You can join Togetherall using your UNE email address.

Information Technology Services (ITS)

Students should notify their Student Support Specialist and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week at 1-877-518-4673.

Career Ready Program

The College of Professional Studies supports its online students and alumni in their career journey!

The Career Ready Program provides tools and resources to help students explore and hone in on their career goals, search for jobs, create and improve professional documents, build professional network, learn interview skills, grow as a professional, and more. Come back often, at any time, as you move through your journey from career readiness as a student to career growth, satisfaction, and success as alumni.

Policies

Essential Academic and Technical Standards

Please review the essential academic and technical standards of the University of New England School Social Work (SSW): https://online.une.edu/social-work/academic-and-technical-standards-une-online-ssw/

Turnitin Originality Check and Plagiarism Detection Tool

The College of Professional Studies uses Turnitin to help deter plagiarism and to foster the proper attribution of sources. Turnitin provides comparative reports for submitted assignments that reflect similarities in other written works. This can include, but is not limited to, previously submitted assignments, internet articles, research journals, and academic databases.

Make sure to cite your sources appropriately as well as use your own words in synthesizing information from published literature. Webinars and workshops, included early in your coursework, will help guide best practices in APA citation and academic writing.

You can learn more about Turnitin in the guide on how to navigate your Similarity Report.

Technology Requirements

Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements

Confidentiality Statement

Student and faculty participation in this course will be governed by standards in the NASW Code of Ethics relating to confidentiality in sharing information from their placement sites and practice experiences. Students should be aware that personal information they choose to share in class, class assignments or conversations with faculty does not have the status of privileged information.

Late Policy

Assignments: Late assignments will be accepted up to 3 days late; however, there is a 10% grade reduction (from the total points) for the late submission. After three days the assignment will not be accepted.

Discussion posts: If the initial post is submitted late, but still within the discussion board week, there will be a 10% grade reduction from the total discussion grade (e.g., a 3 point discussion will be reduced by 0.3 points). Any posts submitted after the end of the Discussion Board week will not be graded.

Please make every effort ahead of time to contact your instructor and your student support specialist if you are not able to meet an assignment deadline. Arrangements for extenuating circumstances may be considered by faculty.

Attendance Policy

8 week: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Sunday at 11:59 pm ET of the first week of the term. Reinstatement is at the purview of the Dean's Office.

16 week: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Friday at 11:59 pm ET of the second week of the term. Reinstatement is at the purview of the Dean's Office.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Professional Studies. It is each student's responsibility to know the contents of this handbook.

UNE Online Student Handbook

UNE Course Withdrawal

Please contact your student support specialist if you are considering dropping or withdrawing from a course. The last day to drop for 100% tuition refund is the 2nd day of the course. Financial Aid charges may still apply. Students using Financial Aid should contact the Financial Aid Office prior to withdrawing from a course.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations. Appeal of a decision may be made to the Dean whose decision will be final. Student appeals will take place through the grievance process outlined in the student handbook.