Syllabus

Master of Social Work

SSW 565 Administration & Supervision

Credits - 3

Description

Administration and Supervision (SSW 565) will focus on nonprofit organizations and other systems to examine administrative roles within the context of competing organizational values. Various types of leadership will be explored and applied to practice at the organization and individual levels in order to support students’ development of administrative and supervisory skills that can be employed in professional social work practice. Students will be prepared to engage in social work practice as leaders of sustainable, equitable, and diverse programs, organizations, and systems that promote social inclusion and create change.

WCHP Core Values: Collaboration, Leadership, Critical Thinking

Materials

Required:

  • Kadushin, A. & Harkness, D. (2014). Supervision in social work. New York: Columbia University Press. ISBN: 978-0231151764
  • Cameron, K. (2014). Competing values leadership. Cheltenham, UK Northampton, MA: Edward Elgar. ISBN: 978-1783477104
  • Burghardt, S. & Tolliver, W. (2010). Stories of transformative leadership in the human services : why the glass is always full. Los Angeles: SAGE. ISBN: 978-1412970174

Recommended:

  • Shulman, L. (2010). Interactional supervision. Washington, DC: NASW Press. ISBN: 978-0871013941

Learning Objectives and Outcomes

School of Social Work Program Outcomes:

Graduates of the UNE SSWO will demonstrate knowledge, skills, and leadership in the following:

  1. Demonstrates ethical and professional behavior.
  2. Advance human rights and social, racial, economic, and environmental justice.
  3. Engage in anti-racism, diversity, equity, and inclusion (ADEI) in practice.
  4. Engage in practice-informed research and research-informed practice.
  5. Engage in policy practice.
  6. Engage with individuals, families, groups, organizations, and communities.
  7. Assess individuals, families, groups, organizations, and communities.
  8. Intervene with individuals, families, groups, organizations, and communities.
  9. Evaluate practice with individuals, families, groups, organizations, and communities.

Course Objectives

Upon successful completion of this course, students will:

  1. Understand and apply principles of social inclusion and other relevant professional standards in the leadership of sustainable, equitable and diverse human service organizations and other complex systems. Program Outcomes 1, 5
  2. Demonstrate an understanding of the significance of social work supervision in terms of history, working definition, purpose and its relevance to professional social work practice and apply appropriate theoretical supervision models in various social work practice settings. Program Outcome 3
  3. Demonstrate advanced knowledge to articulate the concept of transformative and other leadership styles in a multitude of non-profit settings. Program Outcome 7
  4. Analyze and evaluate the impact of policies and social contexts on the leadership and administration of human service organizations and other complex systems and the resulting impact on client populations. Program Outcome 6
  5. Possess an understanding of the basic functions of the management, leadership, supervisory and team roles in administrative practice, i.e. planning, monitoring, controlling and organizing, and utilize self-reflection to identify their social work identity. Program Outcome 4

Accreditation Standards Addressed: Council on Social Work Education Educational and Practice Standards (EPAS)

  • Demonstrate Ethical and Professional Behavior (EPAS 1)
  • Advance Human Rights and Social, and Environmental Justice (EPAS 3)
  • Engage in Practice-informed Research and Research Informed Practice (EPAS 4)
  • Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities (EPAS 9)

Assignments

Learning Activities

A variety of learning activities are designed to support the course objectives, facilitate different learning styles, and build a community of learners. Learning activities for each module include the following:

Discussions – 39%

Every week, students will be required to participate in one or more discussions for which instructions will be provided. Some of these discussions will be done in small groups as a way for students to work as a designated task team to develop advanced practice skills in coordination, collaboration, facilitation, presentation and leadership. Online instructor feedback will be conducted throughout the term to assess the student’s engagement in and contributions to the discussions.

Reading Group Synopsis – 9%

Over the course of four weeks, you will be delegated specific journal articles to read and write a synopsis to share with classmates. The instructions are as follows:

Step One: The strategy you will employ is similar to a “reading group” and the method for how readings are delegated is up to you. As a group you should determine how the “synopsis reading group” articles listed in any given module will be delegated. It should be fair and equitable throughout the duration of this course. Once that is determined, the person assigned to a particular article will prepare a one-page synopsis and post it to that week’s group discussion forum.

Step Two: Synopsis Format:  All synopses should include the following and be no longer than one, single-sided, double-spaced page with one-inch margins in Times New Roman 12-point font. The key ingredients of your synopses are your critical analysis of the reading content and its applicability to program development and community practice.

  1. All of the standard information (e.g., author, date, source, etc.)
  2. What are three key pieces of leadership or administrative practice information you gained from this reading?
  3. How does this new information shape, affect or help you understand your Guiding Values or Theories of Practice?
  4. How does this new information help you dismantle barriers to social inclusion?
  5. How will you use this information in your leadership or administrative practice?

Step Three: If you have been delegated an article, your synopsis should be posted to the appropriate discussion forum by Saturday at 11:59 p.m. EST.

Step Four: Everyone must read all synopses and respond to at least one of these postings to (1) provide commentary, and (2) ask questions that will lead to a greater understanding of the article content. Responses to one classmate’s synopsis are due by the end of the module. Please consider providing a response within a timeframe that would allow for your classmate to respond to any questions you may pose.

Assignment One – 30%: Identifying Your Leadership & Supervisory Style

Throughout this course many of the leadership roles are examined, including those of supervisor, project or program manager, executive director, and many more. As advanced practice social workers many of you will be asked to take on any of these varying leadership roles during your professional career.

Drawing on outside sources, self-reflection, and an interview with a social work leader in the field, write a 5-page paper that identifies:

  • Who you interviewed for the assignment and why, i.e., your interest in the leadership or supervisory roles they have held or currently hold; what leadership qualities you observed in them prior to the assignment; and if your understanding of their role and qualities changed or stayed the same after the interview.
  • Referring to leadership literature and course readings develop questions to ask in the interview.
  • The leadership and supervisory model(s) that you prefer.
  • How you anticipate you will apply this model(s) in your own social work practice in your role as supervisor, manager, and/or leader.
  • Self-reflection and assessment on why this model(s) suits you, including any past experiences you have had either in the role of supervisor, manager, or leader or as an employee or volunteer.
  • What you learned from the interview that you will or will not use in your own practice and/or is similar to your preferred supervisory and leadership style.

Final Assignment 22%: Case Study Student Reflection 

Throughout this course we will be following the two stories shared in the text Stories of Transformative Leadership in the Human Services which challenges students to develop insight, strategies, and leadership skills to work in and across the different quadrants identified in the Competing Values Framework. Referring to these stories, online discussion, course readings, and class activities, provide a 5-page reflection, including your understanding of CVF and its relevance to social work practice. Additionally, assume you have taken a job at the organization highlighted in Part I of the text and have been asked by the board to provide some recommendations on how the organization should move forward. What are your recommendations? Finally, share your predictions for the program.

Due Dates: Due dates for all learning activities are provided in the Course Schedule section.

Grading Policy

The School of Social Work uses the following grading system for all courses with the exception of field education courses. Students are expected to maintain a “B” (3.0) average over the course of their study. Students with less than a GPA of 3.0 will be placed on academic probation. Students must have an overall GPA of 3.0 in order to receive their Master’s Degree.

Your grade in this course will be determined by the following criteria:

Grade Breakdown

AssignmentPoint ValuePercentage of total grade
Discussions390 points (30 points each discussion forum)39%
Reading Analysis Summaries – All Weeks Combined90 points (30 pts x 3 weeks)9%
Module Five Identifying your Leadership and Supervisory Style300 points30%
Module Eight Final Paper220 points22%
Total1,000 points100%

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Course Dates: Wednesday October 25, 2017 through Sunday December 17, 2017

All assignments are to be submitted by 11:59pm EST on the dates listed below. Unless otherwise specified below, all module discussions and assignments are due the last day of the module or unit week. 

Student Resources Portal to be visited prior to starting Module 1. 

MODULE 1
The Context of Human Services Organizations
Dates: 10/25/17 – 10/31/17

  • Required Readings: textbook chapters, articles and the Community Tool Box; article readings for Reading Synopsis;
  • Discussions: CVF Whole Class Discussion; Reading Synopsis
  • Assignments Introduced: Identifying Your Leadership & Supervisory Style Assignment (due in Module 5), Final Assignment – Case Study Student Reflection (due in Module 8)

MODULE 2
Organizational Culture
Dates: 11/01/17 – 11/07/17

  • Required Readings: textbook chapters and articles
  • Discussions: Case Study – Organizational Culture Whole Class Discussion; CVF Small Group Discussion
  • Assignment: Identifying Your Leadership & Supervisory Style Assignment – continue working

MODULE 3
Leadership in Administrative Practice
Dates: 11/08/17 – 11/14/17

  • Required Readings: textbook chapters, websites and articles as assigned
  • Discussions: Types of Leadership and Leadership Styles (Whole Class)
  • Assignment: Identifying Your Leadership & Supervisory Style Assignment – continue working

MODULE 4
Supervision, Consultation, Mentoring, and Facilitation
Dates: 11/15/17 – 11/21/17

  • Required Readings: textbook chapters, websites and articles as assigned
  • Recommended Readings
  • Discussions: Social Work Supervision in the Organizational Context (Whole Class); Supervision Reflection
  • Assignment Reminder: Identifying Your Leadership & Supervisory Style Assignment (due in Module 5)

MODULE 5
Performance and Accountability
Dates: 11/22/17 – 11/28/17

  • Readings: the Community Tool Box chapters, websites and articles as assigned + recommended readings
  • Discussions: Staffing Case Study; Decision Making
  • Assignment Submission: Identifying Your Leadership & Supervisory Style Assignment

MODULE 6
Boundary Spanning
Dates: 11/29/17 – 12/05/17

  • Readings: the Community Tool Box, textbook chapters, websites and articles as assigned
  • Discussions: Boundary Spanning (Whole Class); Reading Synopsis
  • Assignment: Final Assignment: Case Study Student Reflection – Continue working (Due in Module 8 by Wednesday)

MODULE 7
Administrative Practice with Teams
Dates: 12/06/17 – 12/12/17

  • Readings: the Community Tool Box; articles and websites as assigned
  • Multimedia: Watch – the Power of Teamwork
  • Discussions: Teamwork Exercise and Discussion; Reading Synopsis
  • Assignment Reminder: Final Assignment: Case Study Student Reflection – Continue Working

MODULE 8
Course Summary and Sharing Knowledge
Dates: 12/13/17 – 12/17/17

  • Readings: your fellow students’ papers and any other readings from the course
  • Discussions: Reflecting on CVF and Social Work Practice (final draft of the final assignment shared with group by Thursday 11:59pm, feedback due by Friday 11:59 pm EST); Final Reflection (Whole Class)
  • Assignment Submission: Final Assignment – Case Study Student Reflection (Due Saturday 11:59pm EST)

Student Resources

Accommodations

Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.

Online Peer Support

Togetherall is a 24/7 communication and emotional support platform monitored by trained clinicians. It’s a safe place online to get things off your chest, have conversations, express yourself creatively, and learn how to manage your mental health. If sharing isn’t your thing, Togetherall has other tools and courses to help you look after yourself with plenty of resources to explore. Whether you’re struggling to cope, feeling low, or just need a place to talk, Togetherall can help you explore your feelings in a safe supportive environment. You can join Togetherall using your UNE email address.

Information Technology Services (ITS)

Students should notify their Student Support Specialist and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week at 1-877-518-4673.

Career Ready Program

The College of Professional Studies supports its online students and alumni in their career journey!

The Career Ready Program provides tools and resources to help students explore and hone in on their career goals, search for jobs, create and improve professional documents, build professional network, learn interview skills, grow as a professional, and more. Come back often, at any time, as you move through your journey from career readiness as a student to career growth, satisfaction, and success as alumni.

Policies

Weekly Participation:

Meaningful participation is expected of any student who enrolls in this course. All students’ learning will be affected by the quality and quantity of the student’s participation. As most everyone is aware, quantity does not necessarily equal quality. There is no required or prescribed number of comments as the focus in all discussion is on quality rather than quantity. The student decides upon the quality and quantity in their posted remarks. Discussion comments should articulate a critical analysis of the topical materials and to demonstrate the depth of your understanding and familiarity with the topical material under discussion. A critical analysis is a reasoned discussion of the material presented and a questioning of the various theories, definitions, evidence and implications for practice and/or policy. Citations are recommended and are not always required but they do add credibility to your comments and support your position. Any student who does not participate in a meaningful manner potentially is affecting other students’ learning, which is a class management item that students are expected to address in one of their first assignments. Meaningful Participation is required to receive credit for the course. The definition of “meaningful participation” is that your comments must be related to the course topic under discussion, respectful, and grammatically correct. It is recommended that you make initial posts by Saturday of the week to contribute to the discussion boards.

All posts to the discussion boards should be completed by 11:59 p.m. EST of last day of the module as indicated in the “Course Schedule.” Any discussions that extend beyond that date and time will not be considered a part of the grade and/or assignment, but rather optional reading. Posts that no longer relate to the identified topic should be moved to one of the on-going discussion boards such as “Ask Your Instructor,” “Hallway Discussions,” or “Resources.”

Late Policy:

All assignments are expected to be completed by the day and time noted in the Modules. If students think that their work will not be submitted on time, they should contact the Instructor and explain the circumstances that will prevent them from submitting their assignment on time. The Instructor will determine if the assignment will be accepted for full credit at a later date.

Attendance Policy

8 week: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Sunday at 11:59 pm ET of the first week of the term. Reinstatement is at the purview of the Dean's Office.

16 week: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Friday at 11:59 pm ET of the second week of the term. Reinstatement is at the purview of the Dean's Office.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Professional Studies. It is each student's responsibility to know the contents of this handbook.

UNE Online Student Handbook

UNE Course Withdrawal

Please contact your student support specialist if you are considering dropping or withdrawing from a course. The last day to drop for 100% tuition refund is the 2nd day of the course. Financial Aid charges may still apply. Students using Financial Aid should contact the Financial Aid Office prior to withdrawing from a course.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations. Appeal of a decision may be made to the Dean whose decision will be final. Student appeals will take place through the grievance process outlined in the student handbook.