Syllabus

Master of Social Work

SSW 514 – Program Evaluation – Summer 2016

Credits - 3

Description

This course introduces students to social work research specific to program evaluation methods. Students will learn and discuss program evaluation assessment types and the research methodologies conducted in research and applied in practice. Students will conceptualize the steps involved in a program evaluation, for a human services organization, to demonstrate evidence based practices and the potential for social change among clients, organizations, and communities. The content of this course integrates other elements of the MSW curriculum and is designed to include resources that are relevant to direct and macro levels of practice.

Materials

Required Readings:

Patton, M.Q. (2008). Utilization-focused evaluation, 4th ed. Thousand Oaks: Sage Publications.

Publication Manual of the American Psychological Association. 6th Ed. Washington, DC: American Psychological Association, 2009. Print.

Additional Resources:

Additional readings include assigned journal articles that are accessible online or at the University of New England library. These will be presented in the Learning Modules.

Learning Objectives and Outcomes

School of Social Work Program Outcomes:

Graduates of the UNE SSWO will demonstrate knowledge, skills, and leadership in the following:

  1. Practice social inclusion to enable people, populations, and communities to fully participate in society, enhance human bonds in the context of cultural diversity and ensure improved quality of life and equitable resource distribution. EPAS Competencies 2 & 3
  2. Engage in culturally-informed relationship building, being respectful of the complexity and diversity of contexts and circumstances. EPAS Competencies 3 & 6
  3. Utilize theories of human behavior, social systems and social inclusion when offering interventions with people and their environments. EPAS Competency 8
  4. Promote ethical reflection, critical consciousness and shared decision-making based in social work values and with consideration of the broader contexts of the world in which we live. EPAS Competency 1
  5. Balance the roles of helpers, activists, and advocates through collaboration with communities to build healthy and sustainable resources. EPAS Competencies 2, 5, & 6
  6. Engage as critical consumers and producers of research as it relates to assessment, intervention and evaluation of clinical and community practices. EPAS Competencies 4, 7, 8 & 9
  7. Practice person-centered and collaborative community partnerships across diverse settings. EPAS Competency 6

Course Objectives

Upon successful completion of this course, students will:

  • Be competent consumers and producers of knowledge that informs their practice. PROGRAM OBJECTIVES 6. As measured by 1) DISCUSSION FORUMS, 2) ANNOTATED BIBLIOGRAPHIES, 3) FINAL PAPER INTRODUCTION, and 4) FINAL PAPER
  • Discuss the ethical and socio-political factors that influence the process of evaluation. PROGRAM OBJECTIVE 4. As measured by 1) DISCUSSION FORUMS, 2) FINAL PAPER, and 3) POWERPOINT PRESENTATION
  • Conceptualize and propose a program evaluation, which integrates and utilizes foundation research knowledge and critical thinking. PROGRAM OBJECTIVES 4 and 6. As measured by 1) DISCUSSION FORUMS, 2) ANNOTATED BIBLIOGRAPHIES, 3) FINAL PAPER INTRODUCTION, 4) FINAL PAPER, and 5) POWERPOINT PRESENTATION

Assignments

Your  course  grade  will  be  determined  by  the  following:     

Class Participation 

(Mandatory  for  a  passing  grade).   

  1. Participation: You  are  expected  to  participate  in  classroom  discussions  and   demonstrate  an  understanding  of  course  material  and  integration  of  course   material  into    You are expected to provide a total of 3 posts per week: one initial post and two substantial responses (i.e. 4-5 sentences in  length) to peers, following APA 6th edition formatting as appropriate.
  2. Critique of  PowerPoint presentations of Final Paper.  You  will  actively  participate  in  the  review  of  peer presentations  of  their  final paper. Microsoft PowerPoint must be used for this task.     

Annotated Bibliographies – Due Day 7 of Weeks 3, 5, and 8 (300 points total) 

This  course  is  premised  on  the  notion  that  social  work  practice  should  be  based  as   much  as  possible  on    Evidence  can  take  many  forms,  but  one  important   source  of  evidence  is  published  literature  (e.g.,  journals,  books,  government  and   research  organization  reports).  You  will  be  asked  to  complete  THREE  Annotated Bibliographies over  the  course  of  the  semester.  Each review will critique one journal article. Each paper is one hundred (100)  points. In  order  to  write  an   evaluation  review  paper  you  will  need  to select  three  research journal articles  that  are  in  the  published  within the last 5-10 years:

  1. The first annotated bibliography must  be  relevant  to quantitative methodology  (i.e. outcome based evaluation)  
  2. The second annotated bibliography must  be  relevant  to  qualitative methodology (i.e. needs assessment)
  3. The third annotated bibliography must  be  relevant  to  mixed methodology (i.e. process evaluation)

An Annotated Bibliography is  a  short  (i.e.,  2  single spaced  pages)  paper  in which you provide the following information. Refer to the template document “Writing an Annotated Bibliography” (found via the Annotated Bibs and Materials link in the sidebar) for details. Students must follow the template format which includes:

  1. Full bibliographic information following APA 6th edition formatting
  2. Summary of research methods and findings
  3. Critical Assessment of the Article
  4. Statement of the Value of the Article (i.e. How it applies to the social work profession)

Final Paper Introduction – Due Day 7 of Week 2 (100 points)    

The Introduction can provide the reader context and direction of the topic to be discussed in detail. The objectives of the writer are to be concise and to set the tone of the proposal to the reader that conveys evidence-based practices and general knowledge of the topic areas being presented in the proposal. As per the Final Paper Instructions, the Introduction is approximately 1 double-spaced page in length following APA 6th edition formatting. The Introduction also has the potential to be incorporated into the Background of the Program and Statement of the Evaluation Goals section (1-2 pages in length).

When writing the Introduction, consider the following items to be discussed:

  1. The agency or program of focus
  2. The mission/vision of the agency or program
  3. The client population served
  4. The services/entitlements/programs provided
  5. What is lacking in the agency or program that could benefit from an evaluation?

Final Paper PowerPoint Presentation – Due Day 5 of Week 7 (100  points)  

You  will  create  a PowerPoint  presentation  of  your  final paper.  Refer to the PowerPoint Presentation Rubric for the necessary items to include. Students have creative freedom (i.e. font, color scheme, number of slides, etc) on this task. It is recommended that if images are included, they be Clip Art or public domain images in an effort to respect copyright laws. Post to the Discussion board AND submit to assignment link by day 5 of Week 7.

Final Paper – Due Week Day 7 of Week 7 (300  points) 

For this paper you will work individually to conceptualize a program evaluation for a human service organization.  The final paper should be no more than 12 pages (of content) in length following APA 6th edition formatting. You should have 5-8 scholarly references. Your paper should be submitted via assignment link by Day 7 of Week 7. For the final paper, you are to use headings and sub-headings covering all the sections below:

  1. Introduction (1 page) – Submitted in Week 2 – revisions should be made based on comments and track changes provided by instructor.
  2. Background of the Program and Statement of the Evaluation Goals (1-2 pages)
    1. Describe the program, including its goals and objectives
    2. List the goals of your proposed evaluation
  3. Brief Literature Review (2-3 pages): What is known already about evaluating this type of program? Have program evaluations been conducted? What was found? What is lacking?
  4. Logic Model (included as an Appendix): Provide a visual model on the selected agency and key components to consider for the evaluation proposal
  5. Proposed Methodology (2-3 pages): How would you evaluate the program?
    1. Evaluation design (i.e. design is clearly stated and reasoning is provided)
    2. Sample (i.e. selected sampling frame and reasoning provided)
    3. Data collection techniques (i.e. how will data be collected?)
    4. Data collection instruments (i.e. what will be used to gather data?)
    5. Data Analysis (i.e. what is the overall process for qual or quan data?)
    6. Outcome measures (i.e. what are the objectives of this proposal?)
    7. Limitations of the study (i.e what are the proposed limitations? This will be discussed in detail in VII)
  6. Proposed Results (2-3 pages):
    1. What descriptive statistics would you use to describe the proposed sample?
    2. What statistical tests/analysis would you conduct?
    3. If implemented what could these findings mean?  What could account for these findings other than the intervention?
    4. How could the limitations of the study (the design, instrument, sample, reliability, validity) influence findings?
  7. Conclusions and Recommendations (2-3 pages)
    1. Recommendations regarding the program:  Based on your proposal, what does the program need to do?
    2. Recommendations for future evaluation research:  What recommendations would you make to other researchers interested in evaluating this type of program?  Be specific.

Once more: The paper should be a maximum of 12 pages of content. Title page, abstract and references do not contribute to page count.

NOTE for sections V and VI: The objective is for students to practice forward critical thinking. Based on the discussions of the proposed analysis and proposed results – what can the student infer will be the next steps of the process? Based on the identified area of need in the Introduction, can the student assess if the program goals are appropriate? These are just some (of many) items to consider.

Grading Policy

The School of Social Work uses the following grading system for all courses with the exception of field education courses. Students are expected to maintain a “B” (3.0) average over the course of their study. Students with less than a GPA of 3.0 will be placed on academic probation. Students must have an overall GPA of 3.0 in order to receive their Master’s Degree.

Your grade in this course will be determined by the following criteria:

Grade Breakdown

AssignmentPoint Value% of Grade
Annotated Bibliographies100 points x 3 papers30%
Participation200 points (25 pts x 8 weeks)20%
Evaluation Proposal100 points10%
Evaluation Report300 points30%
Program Evaluation Presentation100 points10%
Total1,000 points100%

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Program Evaluation | Course Dates: 10/26/2016 – 12/18/2016

All assignments are to be submitted by 11:59 p.m. EST on the dates listed below. Unless otherwise specified below, all module discussions and assignments are due the last day of the module or unit week.

MODULE 1

Program Evaluation Overview
Dates: 10/26/2016 – 11/8/2016

Readings:

  • Textbook: as listed week by week

Multimedia:

  • Watch: Utilization Focused Assessment: An Introduction
  • Found in Eval Review Papers/Materials in Nav Bar:
    • Watch: Donna Mertens on Research Methods 
    • Watch: Mixed Methods Research 

Week 1 | Dates: 10/26/2016 – 11/1/2016

  • Readings:
    • Patton, Chapter 2
  • Discussions: Week 1 Discussion (Due: Sunday)

Week 2 | Dates: 11/2/2016 – 11/8/2016

  • Readings:
    • Patton, Chapter 3
  • Discussions: Week 2 Discussion (Due: Sunday)
  • Assignment Submission: Evaluation Proposal (Final Paper Introduction) Due

MODULE 2

Program Evaluation: Theories, Models, and Approaches
Dates: 11/9/2016 – 11/22/2016

Readings:

  • Textbook: as listed week by week
  • Web Site: Basic Guide to Outcomes-Based Evaluation for Nonprofit Organizations with Very Limited Resources
  • Document: Where Program Evaluation is Helpful

Multimedia:

  • Watch: Michael Quinn Patton: Reflective Practice & Learning in Community Led Development
  • Watch: Michael Quinn Patton: Intentional and Short Term Goals
  • Watch: Road to Results Through Effective Development of Evaluations

Week 3 | Dates: 11/9/2016 – 11/15/2016

  • Readings:
    • Patton, Chapter 4
  • Discussions: Week 3 Discussion (Due: Sunday)
  • Assignment Submission: 1st Annotated Bibliography

Week 4 | Dates: 11/16/2016 – 11/22/2016

  • Readings:
    • Patton, Chapter 5
  • Discussions: Week 4 Discussion (Due: Sunday)

MODULE 3 

Logic Models and Mixed Methods

Readings:

  • Textbook: Patton, Chapters 10 – 11
  • Article: W.K. Kellogg Foundation’s Logic Model Development Guide
  • Library: Mulroy, E. & Lauber, H. (2004). A user friendly approach to program evaluation and effective community interventions for families at risk of homelessness. Social Work, 49(4), 573.

Multimedia:

  • Watch: What, How, Why: Using Logic Models in PHLR Research
  • Watch: Painless Performance Indicators: Using a Visual Approach
  • Watch: Mixed Methods Research
  • Watch: Donna Mertens on Research Methods

Week 5 | Dates: 11/23/2016 – 11/29/2016

  • Discussions: Module 3 Discussion Questions (Due: Sunday); 
  • Assignment Submission: 2nd Annotated Bibliography

MODULE 4

Seeking Funding for Evaluation

Readings:

  • Textbook: Patton, chapter 14
  • Textbook: Rubin and Babbie, Chapter 19 and 22. It is recommended that you flip through the Appendices.
  • Tutorial: Foundation Center: Proposal Writing Short Course
  • Web Site: Ehrmann, How (Not) to Evaluate a Grant-Funded Project
  • Video: Cost Analysis of Program Evaluation
  • Web Site: Grants Northwest: Matching Evaluation to Your Project and Organization

Week 6 | Dates: 11/30/2016 – 12/6/2016

  • Discussions: Module 4 Discussion Questions (Due: Sunday)

MODULE 5

Implications for Practice and Dissemination

Dates: 12/7/2016 – 12/18/2016

Readings:

  • Textbook: Chapters as listed week by week
  • Article: Disseminating Research Results: The Challenge of Bridging the Gap Between Health Research and Health Action

Multimedia:

  • PowerPoint: Making Sure Research is Used: Community-Generated Recommendations for Disseminating Research Via Non-Traditional Venues
  • Tutorial: Creating Your First Presentation

Week 7 | Dates: 12/7/2016 – 12/13/2016

  • Readings:
    • Patton, Chapter 15
  • Discussions: Final Project Presentation Discussion (Post Presentations by Sunday to give classmates two days for responding)
  • Assignment Submissions:
    • Final Paper Presentation (Due: Sunday; two days before the final paper is due)
    • Final Paper (Due: Tuesday)

Week 8 | Dates: 12/14/2016 – 12/18/2016

  • Discussions: Reflective Discussion (Due: Friday)
  • Assignment Submission: Final Annotated Bibliography

Student Resources

Online Student Support

Your Student Support Specialist is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.

Questions? Visit the Student Support Social Work page

UNE Libraries:

Information Technology Services (ITS)

ITS Contact: Toll Free Help Desk 24 hours/7 days per week at 1-877-518-4673

Policies

Late Policy

You will receive a 10% deduction on work submitted late. The 10% deductions reflect the total point value of each assignment unless the instructor receives university documentation granting extensions. Documentation received by University of New England’s Office of Disabilities granting accommodations should be forwarded to the course instructor immediately. Accommodations are not retroactive and are made available upon receipt of documentation.

Weekly Participation

Each week you will be expected to participate in discussion questions and small group discussions about specific questions, cases, or abstract reviews that are presented in the Learning Modules. You are expected to review these questions and engage in a dialogue with classmates regarding the issue. That is, students will post responses to the questions posed and respond to other students’ comments and questions on a weekly basis. I will be looking at both the quantity and quality of the postings. These postings must add substantively to the discussion by building upon classmates’ ideas or posing critical questions to further the discussion. For example, a posting of “I agree with what people are saying” is not sufficient.

Attendance and participation are not the same. Participation is the one area where you cannot make up the earned points, and you participate in the discussion questions to earn points.

I will be monitoring the participation on a weekly basis, and welcome people to check in with me if they have questions regarding their participation. Keep in mind that weekly postings make up 20% of the final grade. All postings must be respectful. If at any time you are concerned with a posting, please notify me immediately.

All posts to the discussion boards should be completed by 11:59 p.m. EST of last day of the module as indicated in the “Course Schedule.” Any discussions that extend beyond that date and time will not be considered a part of the grade and/or assignment, but rather optional reading. Posts that no longer relate to the identified topic should be moved to one of the on-­going discussion boards such as “Ask Your Instructor,” “Hallway Discussions,” or “Resources.”

Written Work

All  written  work  should  be  typed  and  double-spaced and submitted in Microsoft Word (doc or docx) format. Work must include in-text citations and full reference information following APA 6th edition formatting. Students  who  are  not  clear   about  proper  format  are  encouraged  to  consult  the  U.N.E.  Learning  Assistance   Center  or  various  library,  online,  and  other  resources  to  get  this  information  (click   on  “University  Resources”  in  the  navigation  menu  to  access  these  resources).   Material  obtained  from  the  Internet  should  be  referenced  and  limited  to  recognized   scholarly,  academic,  or client/consumer-­oriented  sources  (such  as  on­line  journals   and  information  from  advocacy  oriented  organizations).  Gender-­neutral  language   should  be  used  throughout  all  written  assignments.

Extensions and Incompletes

Under  normal  circumstances,  there  will  be  no  extensions  for  papers  or  other   assignments,  or  incompletes  for  the  course.    If  you  have  concerns  about  an   assignment,  please  discuss  with  the  instructor  well  in  advance  of  the  due  date.  If  you   have  reason  to  believe  that  you  will  be  unable  to  complete  the  work,  contact  the   Course  Instructor  immediately.  Refer to Late Policy information.

Essential Academic and Technical Standards

Please review the essential academic and technical standards of the University of New England School Social Work (SSW): https://online.une.edu/social-work/academic-and-technical-standards-une-online-ssw/

Technology Requirements

Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements

Confidentiality Statement

Student and faculty participation in this course will be governed by standards in the NASW Code of Ethics relating to confidentiality in sharing information from their placement sites and practice experiences. Students should be aware that personal information they choose to share in class, class assignments or conversations with faculty does not have the status of privileged information.