This course examines the strategic role of operations and supply chains in business success. Students will explore process optimization, logistics, inventory management, and supplier relationships. Emphasizing data-driven decision-making and sustainability, the course equips students with skills to enhance efficiency, reduce costs, and create value across the supply chain.
Students complete five quantitative problem sets aligned with core operations and supply chain topics, including forecasting, inventory management, quality control, scheduling, and project management. Assignments emphasize correct application of analytical methods, clear documentation of work (Excel or handwritten), and interpretation of results in business contexts.
Throughout the course, students engage in six discussion- or case-based activities. These require analysis of real-world operations and supply chain scenarios (e.g., forecasting at Hard Rock Café, inventory challenges at Target, quality management at Alaska Airlines, large-scale project failures such as the Big Dig). Students must post an initial analysis and respond substantively to peers.
The midterm exam assesses understanding of foundational concepts from the first half of the course, with emphasis on forecasting and inventory management. The exam includes applied and integrative questions that test both conceptual knowledge and quantitative reasoning.
Students complete a cumulative final project that requires them to apply course concepts to an integrated operations or project management scenario. The project emphasizes the synthesis of forecasting, inventory, quality, scheduling, and project management tools, along with data-driven analysis and professional communication. Students also complete a brief reflective component connecting course concepts to professional practice.
Your grade in this course will be determined by the following criteria:
| Assignment | Points |
|---|---|
| Academic Integrity Agreement | 1 |
| Week 1 Discussion: Introductions | 2 |
| Week 1 Discussion: Exploring Current Challenges in Operations and Supply Chain Management | 3 |
| Weekly Case Study Discussions (5 x 6 Points) | 30 |
| Weekly Problem Sets (5 x 6 Points) | 30 |
| Week 4 Mid-Term Exam | 12 |
| Week 8 Discussion: Final Reflection | 2 |
| Week 8 Assignment: Final Project - Applied Operations Management | 20 |
| Total | 100 |
| Grade | Points Grade | Point Average (GPA) |
| A | 94 – 100% | 4.00 |
| A- | 90 – 93% | 3.75 |
| B+ | 87 – 89% | 3.50 |
| B | 84 – 86% | 3.00 |
| B- | 80 – 83% | 2.75 |
| C+ | 77 – 79% | 2.50 |
| C | 74 – 76% | 2.00 |
| C- | 70 – 73% | 1.75 |
| D | 64 – 69% | 1.00 |
| F | 00 – 63% | 0.00 |
Week 1: Wednesday – Sunday
Week 2: Monday – Sunday
Week 3: Monday – Sunday
Week 4: Monday – Sunday
Week 5: Monday – Sunday
Week 6: Monday – Sunday
Week 7: Monday – Sunday
Week 8: Monday – Friday
| WEEK | TOPICS | ASSESSMENTS | DUE |
| 1 | Operations and Productivity |
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| 2 | Demand Forecasting |
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| 3 | Inventory Management |
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| 4 | Mid-Term Exam |
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| 5 | Quality Management |
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| 6 | Planning and Short-Term Scheduling |
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| 7 | Project Management |
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| 8 | Final Project and Reflection |
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Your Enrollment and Retention Counselor is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.
Questions? Please reach out to your student success team member.
UNE's Student Academic Success Center (SASC) offers a range of free online services to support your academic achievement. Writing support, ESOL support, study strategy and learning style consultations, as well as downloadable resources, are available to all matriculating students. To make an appointment for any of these services, go to une.tutortrac.com. For more information and to view and download writing and studying resources, please visit:
Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.
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Students should notify their student success team member and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.
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UNE Online supports its online students and alumni in their career journey!
The Career Ready Program provides tools and resources to help students explore and hone in on their career goals, search for jobs, create and improve professional documents, build professional network, learn interview skills, grow as a professional, and more. Come back often, at any time, as you move through your journey from career readiness as a student to career growth, satisfaction, and success as alumni.
A grade of 80% or higher is required to pass the course. A grade lower than 80% will result in you having to repeat the course. Obtaining two "Fs" in the program will result in dismissal from the program.
Generative AI (GenAI) applications (like ChatGPT) have proven to be powerful and effective tools, and students are encouraged to become familiar with and use them. However, as with any tool, students must use GenAI in ways that support their roles as learners and professionals. The use of AI in academic work falls under our academic integrity agreement, ensuring that all AI applications are used in alignment with our commitment to honest and responsible learning.
In situations in which AI tools are used as a resource, students must:
As GenAI continues to evolve, students should also stay abreast of best practices and changing risks and benefits.
Please note that individual courses or assignments may have specific guidelines regarding AI use — please refer to your faculty’s directions or assignment instructions for details.
The Student Orientation has a module "Artificial Intelligence Literacy for Students", please refer to this module for more information about navigating the use of AI.
UNE uses Turnitin to help deter plagiarism and to foster the proper attribution of sources. Turnitin provides comparative reports for submitted assignments that reflect similarities in other written works. This can include, but is not limited to, previously submitted assignments, internet articles, research journals, and academic databases.
Make sure to cite your sources appropriately as well as use your own words in synthesizing information from published literature.
You can learn more about Turnitin in the guide on how to navigate your Similarity Report.
Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements.
Students are responsible for submitting work by the date indicated in Brightspace.
Please make every effort ahead of time to contact your instructor and your enrollment and retention counselor if you are not able to meet an assignment deadline. Arrangements for extenuating circumstances may be considered by faculty.
The policies contained within this document apply to all students at the University of New England. It is each student's responsibility to know the contents of this handbook.
Please contact your Enrollment and Retention Counselor if you are considering dropping or withdrawing from a course. Tuition charges may still apply. Students are strongly urged to consult with Student Financial Services, as course withdrawals may affect financial aid or Veterans benefits.
Students taking online graduate courses through the College of Business will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Sunday at 11:59 p.m. ET of the first week. Reinstatement is at the purview of the Dean’s Office.
The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.
Academic dishonesty includes, but is not limited to the following: