Syllabus

Master of Healthcare Administration

HCA 601 Introduction to Health Administration (Spring A 2025)

Credits - 3

Description

This course provides an overview of the history, challenges, and opportunities facing healthcare administrators today. Topics will include the ongoing transition from a pay-for-services model of healthcare delivery to accountable care networks, emerging public health and healthcare partnerships, and the need for analytics that can address the particular characteristics of big health data.

Materials

Required

Shi, L. & Singh, D. A. (2018). Delivering health care in America: A systems approach (7th ed.). Burlington, MA: Jones & Bartlett Publishers. ISBN: 9781284124491

American Psychological Association. (2019). Publication manual of the American Psychological Association (7th ed.). Washington, DC: American Psychological Association. ISBN: 978-1-4338-3217-8

Learning Objectives and Outcomes

Program Outcomes addressed by this course:

  • Graduates will understand the American healthcare system and the effects technology and data have had on it.
  • Graduates will understand the complex system of legal and regulatory compliance that governs the healthcare system.
  • Graduates will apply technology and the healthcare quality framework to meet the goals of the triple aim of improving the patient experience of care, improving the health of populations, and reducing the per capita cost of health care.

Course Outcomes:

Upon successful completion of HIN 601, the student will demonstrate the ability to:

  • Analyze how the American healthcare system is different from other countries and how changes in American culture have affected the healthcare system.
  • Examine how changes in focus on the quality of care, population health, and reducing the cost of care impact healthcare delivery systems.
  • Analyze access and the financial burdens of care for underserved populations.
  • Examine the role and impact of medical technology on healthcare.
  • Evaluate significant policies that have shaped the American healthcare system.
  • Discuss future trends and opportunities to improve healthcare delivery.
  • Evaluate a problem in a specific healthcare setting and recommend solutions supported by peer-reviewed literature.

Assignments

Please note that all times in the syllabus and in Blackboard refer to Eastern Time. The discussion board and assignment links for each week will open at the start of the week for submissions.

Discussion Board Posts: These assignments will assess your ability to clearly and accurately apply concepts from your readings and from your own experiences.  Each week you are expected to submit an initial post and comment on at least 2 other students’ posts. You need to follow APA guidelines for citing any sources you may reference in either your initial post or your response to others. Refer to the Discussion Rubric and discussion question for submission guidelines. Please be sure to follow the individual directions provided with each Discussion Board Prompt, as the requirements may vary from Discussion Board to Discussion Board.

Initial post: You should submit your initial post by 11:59 p.m. Sunday. Your initial post should be approximately 500 words. 

Response to others: You should comment on at least 2 other students’ posts by 11:59 p.m. Wednesday. Your comments to others should be thorough, thoughtful, and they should offer some new content. Do not merely respond with “I agree” or “I disagree.” Engage directly with the ideas of your classmates and briefly mention which part of the post you are responding to.

APA Style Self-Check Quiz: Throughout this program, you will submit written assignments using APA Style and formatting. In week 1, you will watch a tutorial on APA Style and complete a five-question quiz. The quiz questions are based on the tutorial. You must answer all 5 quiz questions correctly to gain access to your week 1 Discussion questions and RefWorks assignment. You will have 3 attempts to get all 5 questions correct. Please contact your instructor if you have not gained access to this week’s assignments after 3 quiz attempts.

RefWorks: In Week 1, you will get started using an important tool from the UNE Library that will support you in learning, research, and scholarship throughout this graduate program. Create a RefWorks account and submit a screenshot of the All Documents page with at least one saved resource.

Slide Presentation: In week 2, you will demonstrate your understanding of the U.S. healthcare system by creating a 5-10 slide presentation exploring one of the topic choices provided.

Data Visualization: In week 3, you will explore the healthcare payor models in your state and create a pie or bar chart to communicate your healthcare data findings. A one-page written document offering your perspective and considering the socio-economic impact to your state will accompany your chart.

Key Assignments: The culminating final project for this course is a 5-6 page research paper. You will focus on a challenge or problem in a defined healthcare setting of your choice such as ambulatory care, critical care, lab service, etc. You will identify a potential solution based on peer-reviewed literature and the knowledge and skills gained from your coursework. This assignment introduces you to academic writing and peer-reviewed literature searches, a skill needed to be successful in your graduate program.

You will create and submit the parts that go into writing a research paper in weeks 3 through 5. Each assignment will build upon the previous part and you will receive instructor feedback. Your final project research paper will integrate the feedback received on each component.

Topic and Research Question: In week 3, you will submit a word document with your topic and research question. For your topic, you will choose a challenge or problem in a defined healthcare setting (ambulatory care, critical care, lab service, etc.). Your research question will include the potential solution that may help solve the identified problem. Your research question guides your search for peer-reviewed literature on the topic and potential solution.

Annotated Bibliography: In week 4, you will start gathering, summarizing, and examining peer-reviewed articles that are relevant to your topic and research question. From these articles, you will select 5, one of which directly addresses your topic’s defined healthcare delivery setting, the other four should be related to the topic or research question. You will create an annotated bibliography.

Research Paper Outline or Mind-map: In week 5, you will organize your thoughts around the final paper and submit an outline or mind-map.

Final Project Research Paper: In week 7, you will submit an APA formatted research paper between 5-6 pages long that fully integrates the Instructor feedback received on previous assignments and addresses your chosen topic and research question.

All assignments use scoring rubrics to assess student performance. Thoroughly review the rubric and assignment instructions for guidance on what’s required for each assignment.

Grading Policy

Your grade in this course will be determined by the following criteria:

Grade Breakdown

Assessment ItemPossible PointsPercent of Total Grade
Discussion Boards (8 @ 3 points each)2424 %
APA Style Self-Check Quiz55%
RefWorks8 8 %
Slide Presentation88 %
Data Visualization8 8 %
Topic & Research Question88 %
Annotated Bibliography88 %
Research Paper Outline or Mind Map88 %
Final Project Research Paper23 23 %
Total100 points100 %

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Course learning modules are divided into weeks. Each week starts on Wednesday at 12:00 am Eastern Time (ET) and closes on Wednesday at 11:59 pm ET, with the exception of Week 8, which ends on Sunday. All assignments must be submitted by 11:59 pm ET on the due date.

Course Schedule

Week 1: Jan 15 – Jan 22
Week 2: Jan 22 – Jan 29
Week 3: Jan 29 – Feb 5
Week 4: Feb 5 – Feb 12
Week 5: Feb 12 – Feb 19
Week 6: Feb 19 – Feb 26
Week 7: Feb 26 – Mar 5
Week 8: Mar 5 – Mar 9

Learning Modules Topics Assignments Due

Week 1

Overview of US Health Care Delivery System

Introductory Discussion
Discussion – Initial post by Sunday, responses by Wednesday

APA Style Self-Check Quiz

RefWorks due Wednesday

Week 2

Health Systems Foundations

Discussion – Initial post by Sunday, responses by Wednesday

Slide Presentation due Wednesday

Week 3

Health System Finance

Discussion – Initial post by Sunday, responses by Wednesday

Data Visualization due Wednesday

Topic and Research Question due Wednesday

Week 4

Health Systems Processes I

Discussion – Initial post by Sunday, responses by Wednesday

Annotated Bibliography due Wednesday

Week 5

Health Systems Processes II

Discussion – Initial post by Sunday, responses by Wednesday

Research Paper Outline or Mind-map due Wednesday

Week 6

Healthcare Policy

Discussion – Initial post by Sunday, responses by Wednesday

No additional assignments due, work on final project research paper

Week 7

Healthcare Technology Systems

Discussion – Initial post by Sunday, responses by Wednesday

Final Project Research Paper due Wednesday

Week 8

Future of Health Services Delivery

Discussion – Initial post by Friday, responses by Sunday

 

Student Resources

Online Student Support

Your Student Support Specialist is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.

Questions? Visit the Student Support Health Informatics page

APA Style Guide

UNE Libraries:

UNE Student Academic Success Center

The Student Academic Success Center (SASC) offers a range of services to support your academic achievement, including tutoring, writing support, test prep and studying strategies, learning style consultations, and many online resources. To make an appointment for tutoring, writing support, or a learning specialist consultation, go to une.tutortrac.com. To access our online resources, including links, guides, and video tutorials, please visit:

Accommodations

Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.

Online Peer Support

Togetherall is a 24/7 communication and emotional support platform monitored by trained clinicians. It’s a safe place online to get things off your chest, have conversations, express yourself creatively, and learn how to manage your mental health. If sharing isn’t your thing, Togetherall has other tools and courses to help you look after yourself with plenty of resources to explore. Whether you’re struggling to cope, feeling low, or just need a place to talk, Togetherall can help you explore your feelings in a safe supportive environment. You can join Togetherall using your UNE email address.

Information Technology Services (ITS)

Students should notify their Student Support Specialist and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week at 1-877-518-4673.

Career Ready Program

The College of Professional Studies supports its online students and alumni in their career journey!

The Career Ready Program provides tools and resources to help students explore and hone in on their career goals, search for jobs, create and improve professional documents, build professional network, learn interview skills, grow as a professional, and more. Come back often, at any time, as you move through your journey from career readiness as a student to career growth, satisfaction, and success as alumni.

Policies

Technology Requirements

Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements

Turnitin Originality Check and Plagiarism Detection Tool

The College of Professional Studies uses Turnitin to help deter plagiarism and to foster the proper attribution of sources. Turnitin provides comparative reports for submitted assignments that reflect similarities in other written works. This can include, but is not limited to, previously submitted assignments, internet articles, research journals, and academic databases.

Make sure to cite your sources appropriately as well as use your own words in synthesizing information from published literature. Webinars and workshops, included early in your coursework, will help guide best practices in APA citation and academic writing.

You can learn more about Turnitin in the guide on how to navigate your Similarity Report.

Information Technology Services (ITS)

ITS Contact: Toll Free Help Desk 24 hours/7 days per week at 1-877-518-4673

Course Evaluation Policy

Course surveys are one of the most important tools that University of New England uses for evaluating the quality of your education, and for providing meaningful feedback to instructors on their teaching. In order to assure that the feedback is both comprehensive and precise, we need to receive it from each student for each course. Evaluation access is distributed via UNE email at the beginning of the last week of the course.

Late Policy

Assignments: Late assignments will be accepted up to 3 days late; however, there is a 10% grade reduction (from the total points) for the late submission. After three days the assignment will not be accepted.

Discussion posts: If the initial post is submitted late, but still within the discussion board week, there will be a 10% grade reduction from the total discussion grade (e.g., a 3 point discussion will be reduced by 0.3 points). Any posts submitted after the end of the Discussion Board week will not be graded.

Please make every effort ahead of time to contact your instructor and your student support specialist if you are not able to meet an assignment deadline. Arrangements for extenuating circumstances may be considered by faculty.

Attendance Policy

8 week: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Sunday at 11:59 pm ET of the first week of the term. Reinstatement is at the purview of the Dean's Office.

16 week: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Friday at 11:59 pm ET of the second week of the term. Reinstatement is at the purview of the Dean's Office.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Professional Studies. It is each student's responsibility to know the contents of this handbook.

UNE Online Student Handbook

UNE Course Withdrawal

Please contact your student support specialist if you are considering dropping or withdrawing from a course. The last day to drop for 100% tuition refund is the 2nd day of the course. Financial Aid charges may still apply. Students using Financial Aid should contact the Financial Aid Office prior to withdrawing from a course.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations. Appeal of a decision may be made to the Dean whose decision will be final. Student appeals will take place through the grievance process outlined in the student handbook.