Syllabus

Master of Science in Applied Nutrition

APN 780: Food and Nutrition Operations Management (New)

Credits - 3

Description

This course examines the application of management principles to foodservice operations and nutrition services including leadership, finance, quality control, human resources, negotiation, factors affecting foodservice design and equipment selection, and disaster preparedness. Students will apply the scientific principles underlying food preparation as well as studies of food selection, preparation and composition including evaluation of prepared products and recipe modifications. In addition, students will evaluate various food preparation methods, food presentation and food sanitation in practice.

This version of APN 780 applies to students in the Fall 2026 cohort or later.

Materials

Required

  • Gregoire, MB. Foodservice Organizations: A Managerial and Systems Approach. 9th ed. Pearson; 2024.
  • ServSafe Manager Online Exam: to be completed by Week 5. If you have a current certification within the last 4 years, you do not need to retake the exam; however, you will need to upload a copy to the assignment dropbox by the due date.
    • NOTE: Successful completion of the ServSafe Manager Exam with a passing score is required to move on in the MSAN-Dietetics program. As MSAN-Dietetics students pay additional lab fees, the MSAN-Dietetics program will provide Dietetics students with one ServSafe exam code and online proctor bundle, which allows them to take the ServSafe Manager Exam once, free of charge. MSAN-Dietetics students are required to reach out to their instructor to request a code for the exam.
  • NSF Certified Cooper-Atkins Bi-Metal Thermometer
  • Cronometer App
  • Other materials as outlined within the course

 

Learning Objectives and Outcomes

2027 ACEND Competencies

Unit 4: Foodservice

4.1 Direct the purchasing, production, and distribution of food products to ensure quantity and quality (D)

4.1.1 Oversee the purchasing, receipt, and storage of products used in food production and services (D)

4.1.2 Analyze the workflow design and recommend modifications or approval for implementation (D)

4.1.3 Develop an operational plan that considers budget, inventory control, staffing needs, and daily tasks (D)

Unit 5: Leadership and Management

5.1 Apply critical thinking to make ethical and evidence-based decisions (D)

5.1.1 Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (D)

5.1.2 Incorporate the thought process used in critical thinking models and frameworks (for example, decision trees, theories, system analysis, ethical decision-making frameworks) (D)

5.2 Demonstrate ethical and professional behaviors in accordance with the professional Code of Ethics (D)

5.2.1 Engage in self-reflective practice activities to develop and maintain ongoing competence and professional behaviors (D)

5.2.2 Consult and refer to other health professionals when situations or patient/client needs are beyond personal competence (D)

5.2.3 Adhere to nutrition-related legislation, regulations, and standards of practice (D)

5.2.4 Apply patient/client-centered principles to all activities and services (D)

5.2.5 Identify and take steps to manage unethical, incompetent, or unsafe behavior (D)

5.2.6 Practice in a manner that respects others (D)

5.2.7 Maintain confidentiality and security when sharing, transmitting, storing, and managing protected health information (D)

5.3 Demonstrate leadership skills to guide practice (D)

5.3.1 Apply leadership and management theories and frameworks to inform decisions and behaviors (D)

5.3.2 Respond to social cues and group dynamics to facilitate desired outcomes (D)

5.3.3 Apply principles of emotional intelligence, including self-awareness, self-management, social awareness, and relationship management (D)

5.3.4 Reflect on situations and critically evaluate outcomes and possible alternate courses of action (D)

5.3.5 Provide and receive constructive feedback to support professional development and seek feedback for personal growth (D)

5.3.6 Model behaviors that maximize group participation by consulting, listening, and communicating clearly (D)

5.4 Use effective communication, collaboration, and advocacy skills (D)

5.4.1 Use effective and ethical communication skills and techniques to achieve desired goals and outcomes (D)

5.4.2 Facilitate intraprofessional and interprofessional collaboration (D)

5.4.3 Participate in advocacy activities to change or promote new legislation and regulations (D)

5.4.4 Use communication skills to influence or produce a desired outcome during negotiations or conflict resolution (D)

5.4.5 Communicate in a responsive, responsible, respectful, and compassionate manner (D)

5.5 Develop and implement continuous quality management or improvement plans (D)

5.5.1 Align quality management activities with the organizational strategic plan, goals, mission, and vision (D)

5.5.2 Assign responsibilities to various team members according to role and competence (D)

5.5.3 Set and monitor clear targets for team members, departments, and the organization aligned with common goals and objectives (D)

5.5.4 Demonstrate an understanding of how individuals and groups interact within the organization (D)

5.5.5 Evaluate the plan to make modifications to ensure positive outcomes and to meet goals and objectives (D)

5.5.6 Collect and analyze outcome data to determine if established goals and objectives are met (D)

5.6 Apply principles of financial management and productivity (D)

5.6.1 Prioritize activities to manage time and workload effectively (D)

5.6.2 Collect, understand, and analyze financial data to support fiscally responsible decision-making (D)

5.6.3 Analyze components of productivity systems, including units of service and work hours, and make recommendations (D)

5.6.4 Analyze the effectiveness of the budget (D)

5.6.5 Engage in, manage, or lead human resource activities, adhering to applicable laws and regulations (D)

Non-ACEND related outcomes

Engage in self-reflective practice activities to develop and maintain ongoing competence and professional behaviors from self-selected assignments.

Apply effective and ethical communication skills and techniques to achieve desired goals and outcomes.

Communicate and message appropriate to target audience and for profession.

Assignments

Week 1: Menu Case Study

This assignment requires students to develop a comprehensive menu plan for a healthcare organization’s anniversary celebration. Students will create a professional event menu, design a visually appealing menu card, analyze the nutritional content of a selected meal using Cronometer, and evaluate menu appeal, feasibility, and cost considerations. In addition, students will address cultural and religious dietary needs, develop vegetarian or vegan options, identify major food allergens and cross-contact prevention strategies, and critically assess the overall menu design. The assignment emphasizes evidence-based decision making, nutrition, food safety, inclusivity, operational practicality, and the role of menu planning in supporting the mission and values of a healthcare organization.

Week 2: Purchasing Case Study

In this assignment, students will apply purchasing and inventory management principles commonly used in healthcare foodservice operations. Using inventory data, product usage rates, delivery lead times, reorder points, safety stock levels, and purchasing unit information, students will determine appropriate order quantities for multiple food items. Students will also calculate estimated daily and weekly food costs and demonstrate the calculations used to support their decisions. The assignment emphasizes inventory control, cost management, purchasing accuracy, and the practical decision-making skills required to maintain adequate stock levels while supporting efficient foodservice operations.

Week 3: Adjusting a Recipe Using the Percentage Method

In this assignment, students will apply foodservice quantity recipe and percentage methods to convert a standard recipe into a large-scale production recipe. Using a blueberry muffin recipe, students will convert ingredients from household measurements to weights, calculate ingredient percentages, determine total recipe weight, and adjust the recipe to produce 500 muffins while accounting for handling loss. Students will demonstrate accuracy in recipe scaling, weight conversions, and percentage calculations, reinforcing the mathematical and production skills needed for quantity food preparation in healthcare and commercial foodservice operations. This assignment emphasizes precision, standardization, and the use of percentages to maintain product quality and consistency when modifying recipe yields.

Week 4: Commercial Kitchen Inspection and HACCP Analysis

In this assignment, students will conduct a virtual food safety inspection of a commercial kitchen using an interactive 360-degree environment. Students will identify and evaluate food safety hazards, explain the risks associated with unsafe practices, and recommend appropriate corrective actions based on food safety regulations and industry standards. In addition, students will develop three HACCP (Hazard Analysis and Critical Control Point) plans by applying all seven HACCP principles to selected food safety concerns. The assignment emphasizes hazard identification, risk assessment, corrective action planning, regulatory compliance, and the role of foodservice managers in maintaining a safe food production environment. Findings from this assignment will also serve as the foundation for a subsequent employee training activity later in the course.

Week 5: ServSafe Manager Exam

Students will take the ServSafe Manager Certification exam and provide a copy of certification once completed. If students have a current certification within the last four years students will not need to retake the exam, however, they will need to upload a copy of their certification.

Week 5: In-Service Lesson Plan

In this assignment, students will design and deliver a professional in-service training program for hospital food and nutrition services staff. Building on findings from the Week 4 kitchen audit and HACCP assignment, students will develop a 20-minute training session that addresses a food safety or food quality concern identified during the inspection. The project includes creating a video presentation, a staff teaching aid, and a lesson plan that incorporates learning objectives, instructional activities, assessment strategies, and accommodations for diverse learners. This assignment emphasizes employee education, food safety compliance, effective communication, and the application of adult learning principles in healthcare foodservice settings.

Week 6: Foodservice Budget Plan

In this assignment, students will develop a comprehensive one-year operating budget for a hospital foodservice department using a provided Excel budget template. Using operational data, research, and reasonable assumptions, students will project expenses related to staffing, food, supplies, facilities, utilities, training, travel, sustainability initiatives, and other operational needs. Students will also create a professional video presentation that justifies their budget decisions and demonstrates how forecasting, resource allocation, inventory management, sustainability, and ethical decision-making influence financial planning. This assignment emphasizes the financial management skills required to support quality foodservice operations while balancing organizational goals, patient care, and fiscal responsibility.

Week 7: Recipe Modification

In this assignment, students will apply recipe modification principles to meet dietary and nutritional needs while maintaining food quality and consumer acceptance. Using a standardized blueberry muffin recipe, students will prepare and evaluate a control recipe, a dairy-free modification, and a nutrient-adjusted modification designed to meet specific nutrition targets. Students will conduct sensory evaluations, create Nutrition Facts labels using Cronometer, compare the effects of ingredient substitutions on product characteristics, and analyze tradeoffs between nutritional improvements and sensory quality. This hands-on assignment emphasizes recipe development, nutrient analysis, food science principles, and the role of modified recipes in healthcare and foodservice settings.

Week 8: Course Reflection/ePortfolio

For this assignment, students will review the work they have done in the course and select a piece to place in their Capstone portfolio. In addition, they will write a brief reflection addressing provided questions.

Discussion Boards

You will be required to participate in discussions. Initial posts are due on Sunday and responses to the initial postings of at least two classmates are due by Tuesday. If the initial post and response posts are not submitted within the discussion week you will be given a zero. Posts submitted after the discussion week will not be graded.

Your success in the course relies on robust discussion, critical thinking, and peer-response. Weekly posts responding to prompts posed are meant to facilitate a deeper understanding of the broader themes of the course as well as enrich the readings, handouts, and lectures. Your initial response should be no less than 400 words. Peer-responses should be no less than 200 words and must be thoughtful, contain compliments as well as constructive criticism, provide at least one follow-up question for further discussion, and maintain a professional tone. Responses to peer questions should be no less than 200 words and be evidence-based – that is, answers are based on published literature and include proper citation and referencing following AMA format.

Furthermore, in regard to all assignments, please observe the following:

  • All assignments must be completed using AMA formatting where appropriate.
  • All times refer to Eastern Time (ET).
  • All questions about assignments, and all questions in general, should be sent through email.

Writing Statement

As professionals in the field, you will consistently be expected to clearly and concisely articulate advanced concepts for diverse audiences at a variety of educational levels.

Graduate students are expected to integrate and apply current scientific evidence and scholarly practice guidelines when completing assignments. Theories, ideas, concepts, and other information obtained or generated through review of the scholarly literature must be synthesized and summarized across multiple sources and correctly attributed.

Graduate students are expected to produce work that is their own and that is their best quality work. Students are expected to screen and proofread their work prior to submission for proper attribution of sources and authority, clarity, grammar, spelling, formatting, and mechanical issues.

While there is often a portion of each assignment’s rubric dedicated specifically to grammar, spelling, mechanics, and formatting, it is critical to understand that failure to submit work that has been adequately proofed may result in a reduction of points in other areas of the rubric. These may include, but are not limited to metrics rating professionalism or content knowledge and synthesis; work submitted in graduate courses should provide evidence of strategic reading, writing, and academic speaking skills essential for success in the discipline.

Please note that the Graduate Programs in Applied Nutrition, which includes the Doctor of Clinical Nutrition program, holds the position that Grammarly and other artificial intelligence (AI) writing and generative technology should not be used when completing course assignments, unless explicitly permitted by course faculty and assignment instructions. These tools do not support a student’s personal and direct capacity to develop and hone skills in creativity, logic, critical thinking, analysis, evaluation, theorization, and writing, which are central to graduate level rigor, assessment, and research. Use of these tools may result in an academic integrity infraction.

Grading Policy

Your grade in this course will be determined by the following criteria:

Grade Breakdown

Regular Discussions (1 per week, 7 weeks)7 X 2 = 14
Student Syllabus Contract1
Week 1: Menu Case Study6
Week 2: Purchasing Case Study6
Week 2: ServSafe Quiz 14
Week 3: Adjusting a Recipe Using the Percentage Method6
Week 3: ServSafe Quiz 24
Week 4: Commercial Kitchen Inspection and HACCP Analysis7
Week 4: Thermometer Calibration4
Week 4: ServSave Quiz 34
Week 5: ServSafe Manager Exam20
Week 5: In-Service Lesson Plan6
Week 6: Foodservice Budget Plan6
Week 7: Recipe Modification6
Week 8: RD Exam Prep Quiz: Intergraded Domains3
Week 8: Course Reflection/ePortfolio3
Total100

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Session Dates: 10/28/2026 – 12/18/2026

Week 1: Wednesday – Tuesday
Week 2: Wednesday – Tuesday
Week 3: Wednesday – Tuesday
Week 4: Wednesday – Tuesday
Week 5: Wednesday – Tuesday
Week 6: Wednesday – Tuesday
Week 7: Wednesday – Tuesday
Week 8: Wednesday – Friday

Week 1: Understanding Food Systems and Menus

Weekly Learning Outcomes

Students will be able to:

  • Apply patient/client-centered principles to all activities and services (5.2.4)
  • Practice in a manner that respects others (5.2.6)
  • Respond to social cues and group dynamics to facilitate desired outcomes (5.3.2)
  • Demonstrate an understanding of how individuals and groups interact within the organization (5.5.4)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapters 1–3
  • ServSafe Manager, Chapters 1-3

Assignment

  • Syllabus Contract
  • Menu Case Study

Discussion

  • Introduction and Different Types of Foodservice Operations

Week 2: Production Flow, Kitchen Design, and Procurement

Weekly Learning Outcomes

Students will be able to:

  • Direct the purchasing, production, and distribution of food products to ensure quantity and quality (4.1)
  • Oversee the purchasing, receipt, and storage of products used in food production and services (4.1.1)
  • Analyze the workflow design and recommend modifications or approval for implementation (4.1.2)
  • Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (5.1.1)
  • Incorporate the thought process used in critical thinking models and frameworks (for example, decision trees, theories, system analysis, ethical decision-making frameworks) (5.1.2)
  • Consult and refer to other health professionals when situations or patient/client needs are beyond personal competence (5.2.2)
  • Apply leadership and management theories and frameworks to inform decisions and behaviors (5.3.1)
  • Demonstrate an understanding of how individuals and groups interact within the organization (5.5.4)
  • Evaluate the plan to make modifications to ensure positive outcomes and to meet goals and objectives (5.5.5)
  • Prioritize activities to manage time and workload effectively (5.6.1)
  • Analyze components of productivity systems, including units of service and work hours, and make recommendations (5.6.3)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapters 4 & 5
  • ServSafe Manager, Chapters 4 – 7

Assignment

  • Purchasing Case Study
  • ServSafe Quiz 1

Discussion

  • Developing an Efficient Workflow

Week 3: Production and Service

Weekly Learning Outcomes

Students will be able to:

  • Direct the purchasing, production, and distribution of food products to ensure quantity and quality (4.1)
  • Oversee the purchasing, receipt, and storage of products used in food production and services (4.1.1)
  • Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (5.1.1)
  • Incorporate the thought process used in critical thinking models and frameworks (for example, decision trees, theories, system analysis, ethical decision-making frameworks) (5.1.2)
  • Apply leadership and management theories and frameworks to inform decisions and behaviors (5.3.1)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapters 6 & 7 

Assignment

  • Adjusting a Recipe Using the Percentage Method
  • ServSafe Quiz 2

Discussion

  • What goes into purchasing?

Week 4: Safety, Sanitation, and Maintenance

Weekly Learning Outcomes

Students will be able to:

  • Apply critical thinking to make ethical and evidence-based decisions (5.1)
  • Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (5.1.1)
  • Incorporate the thought process used in critical thinking models and frameworks (for example, decision trees, theories, system analysis, ethical decision-making frameworks) (5.1.2)
  • Engage in self-reflective practice activities to develop and maintain ongoing competence and professional behaviors (5.2.1)
  • Adhere to nutrition-related legislation, regulations, and standards of practice (5.2.3)
  • Identify and take steps to manage unethical, incompetent, or unsafe behavior (5.2.5)
  • Apply leadership and management theories and frameworks to inform decisions and behaviors (5.3.1)
  • Reflect on situations and critically evaluate outcomes and possible alternate courses of action (5.3.4)
  • Use effective and ethical communication skills and techniques to achieve desired goals and outcomes (5.4.1)
  • Align quality management activities with the organizational strategic plan, goals, mission, and vision (5.5.1)
  • Assign responsibilities to various team members according to role and competence (5.5.2)
  • Set and monitor clear targets for team members, departments, and the organization aligned with common goals and objectives (5.5.3)
  • Evaluate the plan to make modifications to ensure positive outcomes and to meet goals and objectives (5.5.5)
  • Collect and analyze outcome data to determine if established goals and objectives are met (5.5.6)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapter 8
  • ServSafe Manager, Chapters 8 – 10

Assignment

  • Commercial Kitchen Inspection and HACCP Plan
  • Thermometer calibration

Discussion

  • Keeping food safe in a foodservice operation

Week 5: Managing Foodservice Operations

Weekly Learning Outcomes

Students will be able to:

  • Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (5.1.1)
  • Engage in self-reflective practice activities to develop and maintain ongoing competence and professional behaviors (5.2.1)
  • Adhere to nutrition-related legislation, regulations, and standards of practice (5.2.3)
  • Apply patient/client-centered principles to all activities and services (5.2.4)
  • Identify and take steps to manage unethical, incompetent, or unsafe behavior (5.2.5
  • Practice in a manner that respects others (5.2.6)
  • Apply leadership and management theories and frameworks to inform decisions and behaviors (5.3.1)
  • Respond to social cues and group dynamics to facilitate desired outcomes (5.3.2)
  • Apply principles of emotional intelligence, including self-awareness, self-management, social awareness, and relationship management (5.3.3)
  • Reflect on situations and critically evaluate outcomes and possible alternate courses of action (5.3.4)
  • Provide and receive constructive feedback to support professional development and seek feedback for personal growth (5.3.5)
  • Model behaviors that maximize group participation by consulting, listening, and communicating clearly (5.3.6)
  • Use effective and ethical communication skills and techniques to achieve desired goals and outcomes (5.4.1)
  • Facilitate intraprofessional and interprofessional collaboration (5.4.2)
  • Use communication skills to influence or produce a desired outcome during negotiations or conflict resolution (5.4.4)
  • Communicate in a responsive, responsible, respectful, and compassionate manner (5.4.5)
  • Align quality management activities with the organizational strategic plan, goals, mission, and vision (5.5.1)
  • Assign responsibilities to various team members according to role and competence (5.5.2)
  • Set and monitor clear targets for team members, departments, and the organization aligned with common goals and objectives (5.5.3)
  • Demonstrate an understanding of how individuals and groups interact within the organization (5.5.4)
  • Engage in, manage, or lead human resource activities, adhering to applicable laws and regulations (5.6.5)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapters 9–12

Assignment

  • ServSafe Exam
  • In-Service Lesson Plan

Discussion

  • Employee Discipline

Week 6: Financial Management and Marketing

Weekly Learning Outcomes

Students will be able to:

  • Direct the purchasing, production, and distribution of food products to ensure quantity and quality (4.1.1)
  • Oversee the purchasing, receipt, and storage of products used in food production and services (4.1.1)
  • Develop an operational plan that considers budget, inventory control, staffing needs, and daily tasks (4.1.3)
  • Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (5.1.1)
  • Incorporate the thought process used in critical thinking models and frameworks (for example, decision trees, theories, system analysis, ethical decision-making frameworks) (5.1.2)
  • Apply leadership and management theories and frameworks to inform decisions and behaviors (5.3.1)
  • Reflect on situations and critically evaluate outcomes and possible alternate courses of action (5.3.4)
  • Demonstrate an understanding of how individuals and groups interact within the organization (5.5.4)
  • Evaluate the plan to make modifications to ensure positive outcomes and to meet goals and objectives (5.5.5)
  • Collect and analyze outcome data to determine if established goals and objectives are met (5.5.6)
  • Collect, understand, and analyze financial data to support fiscally responsible decision-making (5.6.2)
  • Analyze components of productivity systems, including units of service and work hours, and make recommendations (5.6.3)
  • Analyze the effectiveness of the budget (5.6.4)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapters 13 & 14

Assignment

  • Foodservice Budget Plan

Discussion

  • What goes into budgeting?

Week 7: Menu Modification

Weekly Learning Outcomes

Students will be able to:

  • Use critical thinking through a systematic process that evaluates multiple variables and leads to an informed decision (5.1.1)
  • Practice in a manner that respects others (5.2.6)
  • Reflect on situations and critically evaluate outcomes and possible alternate courses of action (5.3.4)
  • Use effective and ethical communication skills and techniques to achieve desired goals and outcomes (5.4.1)
  • Evaluate the plan to make modifications to ensure positive outcomes and to meet goals and objectives (5.5.5)
  • Collect and analyze outcome data to determine if established goals and objectives are met (5.5.6)

Lecture

Required Readings

  • Foodservice Organizations: A Managerial and Systems Approach, Chapters 15 & 16

Assignment

  • Recipe Modification

Discussion

  • Modifying a recipe

Week 8: Wrapping Up

Weekly Learning Outcomes

Students will be able to:

  • Provide and receive constructive feedback to support professional development and seek feedback for personal growth (5.3.5)
  • Engage in self-reflective practice activities to develop and maintain ongoing competence and professional behaviors from self-selected assignments.
  • Apply effective and ethical communication skills and techniques to achieve desired goals and outcomes.
  • Communicate and message appropriate to target audience and for profession.

Lecture

  • No lecture

Required Readings

  • No required readings

Assignment

  • RD Exam Prep Quiz: Integrated Domains
  • Course Reflection/ePortfolio

Discussion

  • No discussion

Student Resources

Online Student Support

Your Student Support Specialist is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.

Questions? Visit the Student Support Applied Nutrition page

UNE Library

UNE Student Academic Success Center

The Student Academic Success Center (SASC) offers a range of services to support your academic achievement, including tutoring, writing support, test prep and studying strategies, learning style consultations, and many online resources. To make an appointment for tutoring, writing support, or a learning specialist consultation, go to une.tutortrac.com. To access our online resources, including links, guides, and video tutorials, please visit:

Information Technology Services (ITS)

Students should notify their student success team member and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week

Phone: Mon-Fri: (207) 602-2487

After Hours/Weekends: 1-877-518-4673

Accommodations

Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.

Online Peer Support

Togetherall is a 24/7 communication and emotional support platform monitored by trained clinicians. It’s a safe place online to get things off your chest, have conversations, express yourself creatively, and learn how to manage your mental health. If sharing isn’t your thing, Togetherall has other tools and courses to help you look after yourself with plenty of resources to explore. Whether you’re struggling to cope, feeling low, or just need a place to talk, Togetherall can help you explore your feelings in a safe supportive environment. You can join Togetherall using your UNE email address.

Information Technology Services (ITS)

Students should notify their Student Support Specialist and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week at 1-877-518-4673.

Career Ready Program

The College of Professional Studies supports its online students and alumni in their career journey!

The Career Ready Program provides tools and resources to help students explore and hone in on their career goals, search for jobs, create and improve professional documents, build professional network, learn interview skills, grow as a professional, and more. Come back often, at any time, as you move through your journey from career readiness as a student to career growth, satisfaction, and success as alumni.

Policies

AMA Writing Style Statement

In keeping with the requirements of the Journal of the Academy of Nutrition and Dietetics and the Journal of Nutrition Education and Behavior, the American Medical Association (AMA) Manual of Style, 11th edition is the required writing format for this course and is available at both UNE libraries under the title "AMA Manual." Additional support for academic writing and AMA format is provided throughout the coursework as well as at the UNE Portal for Online Students.

Online resources: AMA Style Guide

Turnitin Originality Check and Plagiarism Detection Tool

The College of Professional Studies uses Turnitin to help deter plagiarism and to foster the proper attribution of sources. Turnitin provides comparative reports for submitted assignments that reflect similarities in other written works. This can include, but is not limited to, previously submitted assignments, internet articles, research journals, and academic databases.

Make sure to cite your sources appropriately as well as use your own words in synthesizing information from published literature. Webinars and workshops, included early in your coursework, will help guide best practices in AMA citation and academic writing.

You can learn more about Turnitin in the guide on how to navigate your Similarity Report.

Generative AI Use Statement

Generative AI (GenAI) applications (e.g., ChatGPT, Claude, Gemini, CoPilot, and similar tools) are increasingly used in academic and professional workspaces. In the MSAN program, AI tools may be used in limited and transparent ways that support learning. They may not substitute for independent critical thinking, scientific reasoning, writing, analysis, or demonstration of mastery of course learning outcomes.

The use of AI in academic work falls under the MSAN Academic Integrity policy and must align with our commitment to honest, responsible, and professional scholarship. Additionally, the Academy of Nutrition and Dietetics Code of Ethics spotlights the value of integrity and the ethical principle of behaving in a trustworthy manner. 

Students should always be able to demonstrate the originality of submitted work if improper use of AI is suspected.

In situations where AI tools are used as a resource, students must:

  • Ensure that all submitted academic work demonstrates their own learning and mastery of course objectives.
  • Acknowledge every instance of AI use in-text at the point where it was used. AI use should not ONLY be listed in the References section. If a paper was run entirely through Grammarly or other AI-related tools, a general acknowledgment is needed.
  • Include a brief description of how the AI tool was used, followed by the AI tool name, model/version (if available), manufacturer/owner, and date used in parentheses. Students should consult the AI citation section of the AMA Style Guide for additional details.
  • Take full responsibility for the accuracy, interpretation, and conclusions presented in their work.
  • Critically evaluate AI output for errors, bias, and potential risks to vulnerable or underrepresented populations.
  • Follow any additional course or assignment-specific AI restrictions provided in assignment instructions.

Failure to acknowledge AI use in submitted work constitutes a violation of academic integrity and will be treated as plagiarism under the MSAN Academic Integrity Policy and Student Handbook.

Penalties for AI misuse will follow the MSAN program’s academic integrity escalation structure. A first offense of academic integrity will result in a zero on the assignment with an opportunity to resubmit resulting in a 20% reduction. A second instance of academic integrity will result in a zero for the assignment/s. A third instance may result in course failure and/or referral for program-level review, which may include dismissal from the program.

Late Policy

Assignments and Quizzes: Assignments or quizzes submitted after the due date and time will receive a deduction of 10% of the total possible grade for each day it is late. After three days, the assignment or quiz will not be accepted. No assignments or quizzes will be accepted after the course ends.

Discussion posts: If the initial post is submitted late, acceptance of the discussion board is at the discretion of the faculty. Any posts submitted after the end of the Discussion Board week will not be graded (does not apply to practicum).

Students are encouraged to make every effort ahead of time to contact their instructor and their student support specialist if they are not able to meet an assignment deadline. Arrangements for extenuating circumstances may be considered by faculty.

Technology Requirements

Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements

Course Evaluation Policy

Course surveys are one of the most important tools that University of New England uses for evaluating the quality of your education, and for providing meaningful feedback to instructors on their teaching. In order to assure that the feedback is both comprehensive and precise, we need to receive it from each student for each course. Evaluation access is distributed via UNE email at the beginning of the last week of the course.

Attendance Policy

6- to 8-week courses: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Sunday at 11:59 pm ET of the first week of the term. Reinstatement is at the purview of the Dean's Office.

10+ -week courses: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Friday at 11:59 pm ET of the second week of the term. Reinstatement is at the purview of the Dean's Office.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Professional Studies. It is each student's responsibility to know the contents of this handbook.

UNE Online Student Handbook

UNE Course Withdrawal

Please contact your Enrollment and Retention Counselor if you are considering dropping or withdrawing from a course. Tuition charges may still apply. Students are strongly urged to consult with Student Financial Services, as course withdrawals may affect financial aid or Veterans benefits.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations. Appeal of a decision may be made to the Dean whose decision will be final. Student appeals will take place through the grievance process outlined in the student handbook.