Syllabus

Master of Science in Climate Change Leadership

CCL 640: Sustainable Operations

Credits - 3

Description

Why should firms care about sustainability? Which risks matter most to their stakeholders, and how do leaders turn frameworks into operational wins? This course examines recognized sustainability frameworks/standards, identifies what is material within a given organization, and provides practical steps to make operations cleaner, leaner, and more resilient. Students apply tools to a real (or target) organization to diagnose, design, pilot “first‑wins,” and communicate a board‑ready plan for adoption.

Materials

  • Textbook (OER) : “The Sustainable Business Case Book.” (Saylor Academy)
    • Three Case Studies:
      • Week 4 – Timberland
      • Week 5 – Simply Green Biofuels
      • Week 7 – Green Mountain Coffee Roasters

         

  • Simulation: HBP Sustainability Management Simulation: Net Zero: simulation

Learning Objectives and Outcomes

Course Outcomes

  • Analyze real-world operations and supply-chain trade-offs using evidence and sustainability data.
  • Design a practical improvement plan that turns analysis into action.
  • Integrate your findings into a concise, executive-ready summary.
  • Evaluate how well sustainability efforts align with stakeholder expectations and assurance frameworks.
  • Reflect on your leadership growth across the Five Practices of The Leadership Challenge.

Assignments

Chapter Quizzes

10-question quizzes check comprehension of key terms and concepts from assigned chapters, reinforcing foundational knowledge before applying it in cases and simulations.

Case-Based Learning (3 Cases)

Case studies invite students to analyze real organizational sustainability challenges, using evidence and frameworks to propose feasible improvements.

  • Week 4 – Timberland: Evaluate Timberland’s KPI and reporting systems to design an assurance-ready sustainability dashboard.

  • Week 5 – Simply Green Biofuels: Translate a material issue into a 30-day “first-win” pilot plan with measurable outcomes.

  • Week 7 – Green Mountain Coffee Roasters: Analyze supply-chain trade-offs and recommend evidence-based operational improvements.

Simulation-Based Learning (HBP Net Zero)

Across Weeks 5–6, students manage a virtual hotel to balance profitability, emissions, and stakeholder goals. The pre-brief builds strategy, while runs and synthesis reports demonstrate applied decision-making using KPI evidence.

Exams

Two non-cumulative exams assess understanding of core sustainability frameworks and analytical reasoning skills.

  • Week 3 – Midterm: Covers Chapters 1–3 (foundations, policy, and material risk).

  • Week 7 – Final: Covers Chapters 4–6 (measurement, entrepreneurship, and marketing).

eJournals with a Leadership Focus

Weekly eJournal reflections link course concepts to The Leadership Challenge practices, encouraging students to articulate personal growth and insights as sustainability leaders.

Grading Policy

Your grade in this course will be determined by the following criteria:

Grade Breakdown

Academic Integrity Agreement1
Week 1 Discussion - Why Sustainability Why Now?2
Week 1 Assignment - Stakeholder Scan2
Week 1 Assignment: eJournal1
Week 1: Chapter 1 Quiz2
Week 2 Discussion: Baseline Assumptions and Data Gaps2
Week 2 Assignment: eJournal1
Week 2: Chapter 2 Quiz2
Week 3 Discussion - Regulatory Pressure vs. Market Expectations2
Week 3 Assignment: eJournal2
Week 3: Chapter 3 Quiz2
Week 3: Exam (Covers Chapters 1-3)10
Week 4 Discussion - Designing an Internal KPI Set That Actually Gets Used2
Week 4 Assignment: eJournal2
Week 4 Assignment: Assurance-Ready KPI Brief (Timberland Case)6
Week 4: Chapter 4 Quiz2
Week 5 Discussion: Feasibility and risks of two "first‑wins"2
Week 5 Assignment - eJournal2
Week 5 Assignment: Simply Green Biofuels: Pilot Hypothesis & Metrics Note6
Week 5 Assignment: Simulation Pre-Brief Pack Run 0 Start5
Week 5: Chapter 5 Quiz2
Week 6 Discussion - Message-Map Critique2
Week 6 Assignment - eJournal2
Week 6 Assignment: Harvard Business Publishing Simulation: Net Zero6
Week 6: Chapter 6 Quiz2
Week 7 Assignment: Case - Green Mountain Coffee Roasters6
Week 7 eJournal: Capstone Reflection2
Week 7 Final Assignment: Sustainability Playbook10
Week 7: Proctored Exam (Covers Chapters 4-7)10
Week 7: Career Ready eJournal Entry1
Week 7: Capstone Connection1
Total100

Grade Scale

Grade Points Grade Point Average (GPA)
A 94 – 100% 4.00
A- 90 – 93% 3.75
B+ 87 – 89% 3.50
B 84 – 86% 3.00
B- 80 – 83% 2.75
C+ 77 – 79% 2.50
C 74 – 76% 2.00
C- 70 – 73% 1.75
D 64 – 69% 1.00
F 00 – 63% 0.00

Schedule

Course Schedule:

Spring A Session – 1/14/2026 – 3/6/2026

Week 1: Wednesday – Sunday
Week 2: Monday – Sunday
Week 3: Monday – Sunday
Week 4: Monday – Sunday
Week 5: Monday – Sunday
Week 6: Monday – Sunday
Week 7: Monday – Sunday

Week 1: Foundations and Materiality

  • Learning Outcomes:
    • Explain why organizations care about sustainability and climate risk.
    • Identify stakeholder groups that influence or are influenced by sustainability decisions.
    • Examine the role of sustainability frameworks in guiding organizational action.
  • Assignments:
    • Academic Integrity Agreement
    • Week 1 Discussion – Why Sustainability Why Now?
    • Week 1 Assignment – Stakeholder Scan
    • Week 1 Assignment: eJournal
    • Week 1: Chapter 1 Quiz

Week 2: Boundaries and Baselines

  • Learning Outcomes:
    • Draw an operations boundary consistent with Scopes 1 to 3 conventions.
    • Compute simple baselines for sustainability performance.
    • Select two SPIs aligned to the boundary and data you can realistically obtain.
  • Assignments:
    • Week 2 Discussion: Baseline Assumptions and Data Gaps
    • Week 2 Assignment: eJournal
    • Week 2: Chapter 2 Quiz

Week 3: Policy and Material Risk

  • Learning Outcomes:
    • Compare compliance vs. voluntary programs and their implications.
    • Link one material risk to a relevant policy instrument and stakeholder expectations
    • Defend a position on “regulatory pressure vs. market expectations” for your organization.
  • Assignments:
    • Week 3 Discussion – Regulatory Pressure vs. Market Expectations
    • Week 3 Assignment: eJournal
    • Week 3: Chapter 3 Quiz
    • Week 3: Exam (Covers Chapters 1-3)

Week 4: Measurement, Reporting and Governance

  • Learning Outcomes: 
    • Build a coherent KPI/SPI set with normalization, targets, and owners.
    • Draft a dashboard wireframe suitable for management use.
    • Map metrics to at least one external framework to support assurance.
    • Evaluate readiness for accountability and cross-functional collaboration in implementing sustainability metrics.
  • Assignments:
    • Week 4 Discussion – Designing an Internal KPI Set That Actually Gets Used
    • Week 4 Assignment: eJournal
    • Week 4 Assignment: Assurance-Ready KPI Brief (Timberland Case)
    • Week 4: Chapter 4 Quiz

Week 5: Entrepreneurship and First Wins

  • Learning Outcomes:
    • Translate a material issue into a ≤30‑day pilot hypothesis and metric.
    • Justify your pilot’s business case using book frameworks and a case example.
    • Prepare a concise strategy for your first simulation run.
    • Reflect on how a short pilot (“first-win” test) can generate rapid learning about material issues and inform broader sustainability strategy.
  • Assignments:
    • Week 5 Discussion: Feasibility and risks of two “first‑wins”
    • Week 5 Assignment – eJournal
    • Week 5 Assignment: Simply Green Biofuels: Pilot Hypothesis & Metrics Note
    • Week 5 Assignment: Simulation Pre-Brief Pack Run 0 Start
    • Week 5: Chapter 5 Quiz

Week 6: Sustainable Business Marketing

  • Learning Outcomes: 
    • Develop a message map aligned to KPIs and one SDG target.
    • Interpret early pilot/simulation results to refine your plan.
    • Outline a rollout and recognition plan for adoption.
  • Assignments:
    • Week 6 Discussion – Message-Map Critique
    • Week 6 Assignment – eJournal
    • Week 6 Assignment: Harvard Business Publishing Simulation: Net Zero
    • Week 6: Chapter 6 Quiz

Week 7: Synthesis and Final Exam

  • Learning Outcomes:
    • Analyze process and supply-chain trade-offs with evidence and SPIs.
    • Propose a feasible improvement with expected KPI movement.
    • Conduct an evidence-based critique of stakeholder alignment and adoption strategy at an executive level.
    • Reflect on how stakeholder empowerment and recognition influence adoption and sustained KPI performance.
  • Assignments:
    • Week 7 Assignment: Case – Green Mountain Coffee Roasters
    • Week 7 eJournal: Capstone Reflection
    • Week 7 Final Assignment: Sustainability Playbook
    • Week 7: Proctored Exam (Covers Chapters 4-7)
    • Week 7: Career Ready eJournal Entry
    • Week 7: Capstone Connection

Student Resources

Online Student Support

Your Student Support Specialist is a resource for you. Please don't hesitate to contact them for assistance, including, but not limited to course planning, current problems or issues in a course, technology concerns, or personal emergencies.

UNE Library

Library Access for all students: Your library login ID and password are the same as the ones you use to log into Brightspace.

Library Questions: Ask a librarian or phone library staff at (207) 602-2361 or (207) 221-4330.

UNE Student Academic Success Center

UNE's Student Academic Success Center (SASC) offers a range of free online services to support your academic achievement. Writing support, ESOL support, study strategy and learning style consultations, as well as downloadable resources, are available to all matriculating students. To make an appointment for any of these services, go to une.tutortrac.com. For more information and to view and download writing and studying resources, please visit: UNE Student Academic Success Center

Information Technology Services (ITS)

Students should notify their student success team member and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week

Phone: Mon-Fri: (207) 602-2487

After Hours/Weekends: 1-877-518-4673

Accommodations

Any student who would like to request, or ask any questions regarding, academic adjustments or accommodations must contact the Student Access Center at (207) 221-4438 or pcstudentaccess@une.edu. Student Access Center staff will evaluate the student's documentation and determine eligibility of accommodation(s) through the Student Access Center registration procedure.

Online Peer Support

Togetherall is a 24/7 communication and emotional support platform monitored by trained clinicians. It’s a safe place online to get things off your chest, have conversations, express yourself creatively, and learn how to manage your mental health. If sharing isn’t your thing, Togetherall has other tools and courses to help you look after yourself with plenty of resources to explore. Whether you’re struggling to cope, feeling low, or just need a place to talk, Togetherall can help you explore your feelings in a safe supportive environment. You can join Togetherall using your UNE email address.

Information Technology Services (ITS)

Students should notify their Student Support Specialist and instructor in the event of a problem relating to a course. This notification should occur promptly and proactively to support timely resolution.

ITS Contact: Toll-Free Help Desk 24 hours/7 days per week at 1-877-518-4673.

Career Ready Program

The College of Professional Studies supports its online students and alumni in their career journey!

The Career Ready Program provides tools and resources to help students explore and hone in on their career goals, search for jobs, create and improve professional documents, build professional network, learn interview skills, grow as a professional, and more. Come back often, at any time, as you move through your journey from career readiness as a student to career growth, satisfaction, and success as alumni.

Policies

Passing Grade Statement

A grade of 80% or higher is required to pass the course. A grade lower than 80% will result in you having to repeat the course. Obtaining two "Fs" in the program will result in dismissal from the program.

Artificial Intelligence (AI) Statement

Learning to use Artificial Intelligence (AI) responsibly and ethically is an important skill in today’s society. AI is not a substitute for developing and enhancing skills in creativity, logic, critical thinking, analysis, evaluation, theorization, and writing essential to a public health professional. If you choose to use AI tools, such as ChatGPT and DALL-E2, they must be used wisely and intelligently to deepen your understanding of a subject matter and support learning. You are not allowed to use AI tools to generate your work. Content produced using AI tools cannot be used as a substitute for your original work.

Students in the Climate Change Leadership Program must take ultimate responsibility for the accuracy of AI-generated content used in any work. You are expected to think critically about the results and alignment with the questions or tasks in the assignment and never substitute AI-generated results for professional human judgment and logic. Students are also expected to understand that the information generated is not always accurate and, in some cases, propagates discrimination and bias. You must stay abreast of AI best practices, and the changing risks and benefits, and monitor AI for biases and risks for vulnerable populations and underrepresented groups.

Within the Program, using AI-generated content in academic work falls under our academic integrity policies. All instructors will continue to use our AI detection software for each assignment submitted so it will be flagged.

Using any AI tool in your work must be acknowledged in-text every time it is used, not in your list of references. You will include a summary of what the AI tool was used to do, followed by the AI tool brand name, version/extension #, manufacturer/owner, and date used in parentheses.

For example, 

Themes from participant responses were identified using a chatbot session (ChatGPT, model GPT-4, OpenAI, May 17, 2025).

Failure to acknowledge the inclusion of AI-generated content in any work submitted violates our academic integrity policies and will be considered an infraction with the associated penalties for plagiarism as outlined in the Student Handbook.

The Student Orientation has a module "Artificial Intelligence Literacy for Students", please refer to this module for more information about navigating the use of AI.

Turnitin Originality Check and Plagiarism Detection Tool

The College of Professional Studies uses Turnitin to help deter plagiarism and to foster the proper attribution of sources. Turnitin provides comparative reports for submitted assignments that reflect similarities in other written works. This can include, but is not limited to, previously submitted assignments, internet articles, research journals, and academic databases.

Make sure to cite your sources appropriately as well as use your own words in synthesizing information from published literature. Webinars and workshops, included early in your coursework, will help guide best practices in proper citation and academic writing.

You can learn more about Turnitin in the guide on how to navigate your Similarity Report.

Technology Requirements

Please review the technical requirements for UNE Online Graduate Programs: Technical Requirements

Course Evaluation Policy

Course surveys are one of the most important tools that University of New England uses for evaluating the quality of your education, and for providing meaningful feedback to instructors on their teaching. In order to assure that the feedback is both comprehensive and precise, we need to receive it from each student for each course. Evaluation access is distributed via UNE email at the beginning of the last week of the course.

Late Policy

Students are responsible for submitting work by the date indicated in Brightspace.

Quizzes and Tests: Quizzes and tests must be completed by the due date. They will not be accepted after the due date.

Assignments: Unless otherwise specified, assignments will be accepted up to 3 days late; however, there is a 10% grade reduction (from the total points) for the late submission. After three days the assignment will not be accepted.

Discussion posts: If the initial post is submitted late, but still within the discussion board week, there will be a 10% grade reduction from the total discussion grade (e.g., a 3 point discussion will be reduced by 0.3 points). Any posts submitted after the end of the Discussion Board week will not be graded.

Please make every effort ahead of time to contact your instructor and your student support specialist if you are not able to meet an assignment deadline. Arrangements for extenuating circumstances may be considered by faculty.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Graduate and Professional Studies. It is each student's responsibility to know the contents of this handbook.

Student Handbook

UNE Course Withdrawal

Please contact your Enrollment and Retention Counselor if you are considering dropping or withdrawing from a course. Tuition charges may still apply. Students are strongly urged to consult with Student Financial Services, as course withdrawals may affect financial aid or Veterans benefits.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit https://www.une.edu/studentlife/plagiarism.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations. Appeal of a decision may be made to the Dean whose decision will be final. Student appeals will take place through the grievance process outlined in the student handbook.

Attendance Policy

6- to 8-week courses: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Sunday at 11:59 pm ET of the first week of the term. Reinstatement is at the purview of the Dean's Office.

10+ -week courses: Students taking online graduate courses through the College of Professional Studies will be administratively dropped for non-participation if a graded assignment/discussion post is not submitted before Friday at 11:59 pm ET of the second week of the term. Reinstatement is at the purview of the Dean's Office.

Student Handbook Online - Policies and Procedures

The policies contained within this document apply to all students in the College of Professional Studies. It is each student's responsibility to know the contents of this handbook.

UNE Online Student Handbook

UNE Course Withdrawal

Please contact your Enrollment and Retention Counselor if you are considering dropping or withdrawing from a course. Tuition charges may still apply. Students are strongly urged to consult with Student Financial Services, as course withdrawals may affect financial aid or Veterans benefits.

Academic Integrity

The University of New England values academic integrity in all aspects of the educational experience. Academic dishonesty in any form undermines this standard and devalues the original contributions of others. It is the responsibility of all members of the University community to actively uphold the integrity of the academy; failure to act, for any reason, is not acceptable. For information about plagiarism and academic misconduct, please visit UNE Plagiarism Policies.

Academic dishonesty includes, but is not limited to the following:

  1. Cheating, copying, or the offering or receiving of unauthorized assistance or information.
  2. Fabrication or falsification of data, results, or sources for papers or reports.
  3. Action which destroys or alters the work of another student.
  4. Multiple submissions of the same paper or report for assignments in more than one course without permission of each instructor.
  5. Plagiarism, the appropriation of records, research, materials, ideas, or the language of other persons or writers and the submission of them as one's own.

Charges of academic dishonesty will be reviewed by the Program Director. Penalties for students found responsible for violations may depend upon the seriousness and circumstances of the violation, the degree of premeditation involved, and/or the student’s previous record of violations. Appeal of a decision may be made to the Dean whose decision will be final. Student appeals will take place through the grievance process outlined in the student handbook.